It is well known that abiding by the various compliance rules and regulations is inescapable for employees of any organization. Also, the emphasis laid by organizations nowadays on compliance training is evident. But often, employees dislike taking the lengthy, dry compliance training. With demand and necessity, there comes a need for creativity to make your compliance training outstanding. So how can you make your online compliance training outstanding? You can try to embed some of these best practices in your training programs.
Assessments play a crucial role in your compliance training programs compared to other trainings. Why? Poor performance might hinder employees’ progress when it comes to other trainings, but when it comes to compliance, it might put the entire organization‘s credibility, finances, and more at risk. Therefore, you need to assess whether your employees are utilizing the training effectively; are they compliant enough or do they need to be trained more needs to be assessed. Assessments also play a crucial role in recognizing non-compliant employees and taking necessary precautions beforehand. You can always assess your employees’ performance and progress using surveys, end of the course quizzes or questions and more.
Content Chunking/ Micro modules
The famous quote “less is more” is literally applicable when it comes to your online compliance training courses. Although some compliance issues such as sexual harassment require your employees to take a 2-3 hr long course at a stretch, it is always better to chunk the content and present it in digestible modules to your employees. Remembering the vast amount of rules and regulations in a go is as hard as it sounds. Chunking legal content and using to-the-point information might help your employees understand and retain knowledge better.
Games, Simulations & Scenarios
Online courses have replaced the boring “read & agree” format documents when it comes to compliance. But, it is still not enough. For instance, government mandated the use of customized training courses with good simulations to train employees on the FCPA act, as it increases the effectiveness and meets the needs of your employees better. There will always be a room for improvement when it comes to increasing the effectiveness and engagement of your online compliance training courses in order to make them more learner-centric.
A few such techniques to fill your room of improvement would be games, simulations and scenarios. These do not just enhance learners’ engagement but also help in workplace application, retention, decision making, and more. Although some compliances such as the Bribery act need to be delivered in a serious tone, these techniques can be used for other compliance trainings such as regulatory or safety.
Monitoring is the most important step when it comes to compliance training as it helps you assess which is yet another important step of your training process. You could use an LMS to clearly track and monitor the progress of your employees. It lessens the burden of the Chief Compliance Officers or compliance managers by notifying about non-compliant users, sending reports to the regulatory authorities, notifying all employees on refresher trainings, and more.
These best practices will help you increase the effectiveness of your online compliance training programs by making them more engaging, retentive and learner-centric.
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