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Tips to Avoid Learners’ Aversion Toward Online ERP End-User Training

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Tips to Avoid Learners’ Aversion Toward Online ERP End-User Training

Today the use of e-learning for corporate training is more than ever, but does that mean everyone likes it? You know the answer, don’t you? In spite of the many advantages e-learning offers, learners find many valid reasons to dislike it. They perceive the e-learning program as either out-dated, irrelevant, boring, distracting, puzzling, or overloaded.

Suppose you plan to implement ERP in your organization; now given this impression of learners toward e-learning, how can you avoid learners’ aversion towards online ERP training? Let us see how to do that and help learners embrace learning.

Keep It Relevant

An ERP is a quite complex system as it is a suite of various applications. It offers various functions and end-users from different departments of the organization would have different roles while working on it. Delivering all the information about the software to all the end-users may not be a wise decision. Do so, and end-users will find it too much to digest and may end up becoming averse toward the training method and material. To avoid this in online ERP end-user training, you need to keep the training material as relevant to the end-users’ job roles as possible. Also, some learners may assume multiple roles (a user can be both a Reviewer and an Author), so you need to ensure that they get trained on both the roles. To do that, your trainings should be paired in a way that these users can attend their sessions at the same time and place.

Keep It Short

The new generation learners need everything short – be it the News they read, the meetings they attend, or the time for food to be delivered. Training cannot be an exception, especially self-paced learning.

Unfortunately, the long duration of e-learning courses has been one of the reasons for learners’aversion towards e-learning. So to avoid such a situation in online ERP end-user training, keep the duration of the e-learning short. This ensures end-users do not get overwhelmed with the material provided and helps them digest the content of each session before moving to the next.

Keep It Simple

When explanation becomes complex, even the simplest of things cannot be understood; let alone training on the complex ERP system. In case of classroom training, the trainer is always available if learners have doubts; but in self-paced learning, this is not the case.

Learners gain aversion toward the subject and the mode of training delivery if things are complex. So to ensure learners do not become averse toward online ERP end-user training, keep things simple. You need to deliver one learning point at a time and ensure they absorb it before moving to the next learning point. This ensures that end-users gulp all that is necessary without any hiccups.

Let Learners Control Their Learning

E-learning does not become self-paced if you restrict learners’ navigational freedom. You agree, don’t you? Unfortunately, many online courses tend to ignore this fact and restrict learners’ navigation. This might lead to learners’ aversion to the material being provided and the also the delivery method.

To avoid such a situation in online ERP end-user training, you need give learners the steering of the e-learning program. You may mention what is important and what is not, but let them choose what they want to learn; let them prioritize their programs; and let them learn at their own pace. You always have to remember that the end-users of the ERP system are adults who love to explore things by themselves.

Let Learners Learn by Interacting with the System

The outcome of ERP end-user training is end-users’ enhanced performance on the system and for better performance, one needs to actively interact with the learning material. But, many online courses provide a passive way of training by showing a few bullet points and images onscreen and a detached voice running in the background.

Learners definitely would not love to undergo such a pain. So to avoid this in online ERP end-user training, you need to let the learners interact with the learning material, i.e., you need to let them try the functions demonstrated to them through online software training simulations. This ensures end-users experience working on the ERP system and commit fewer mistakes post go-live.

Ensure you implement these points in your online ERP end-user training and they will ensure a successful training program that helps employees use the ERP system effectively. Hope you find this post helpful. Please share your thoughts through your comments.

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