Think of a factory shop floor or a pit stop – what does your mind conjure? A beehive of swirling activity, instructions being shouted, parts being assembled, the incessant roar and hum of machinery, people running around, and finally, the product emerging – shining like a new penny.
You can train your technicians in a classroom, online or on-the-job. However, it is advisable to use e-learning as online courses can be developed, in quick time, at low cost. Furthermore, e-learning courses can be translated into multiple languages effectively, enabling you to provide good training to your international learners.
To be on the competitive edge, it has become mandatory for manufacturing organizations to provide add-on services with their tangible products. These add-on services generally include services in the areas of troubleshooting, servicing, repairing, and rebuilding of equipment.
Understanding that the technicians play a vital role in customer service, organizations deliver training before they get on to the work. This training is usually delivered using classroom sessions, where the instructor transfers his knowledge followed by on-the-job trainings.
A technician is someone who works in the shop floor and who is skillful in his relevant skills and procedures, with a comparatively applied understanding of the theoretical ideologies or principles. Therefore, teaching the content through onscreen, audio and visualization defines learning for the technician using technology.