Whether you are installing a new electronic health record (EHR) system in your practice or upgrading an outdated system, you can’t skip training. EHR training is not a one-off event; rather, it involves planning, preparing, and conducting of well-timed, pretraining and post-training activities that contribute to the overall training experience and the success of the new system. Through this blog, I endeavor to give you a brief introduction to each activity and how to make them count in the training process.
Are you planning to implement or upgrade your EHR system? EHR implementation is not a single process. Rather, it is a combination of several steps that must happen, pre, during, and post implementation.
Jim is the training manager of a large pharmaceutical company. Recently, his organization implemented SAP to provide greater visibility in operations and improve efficiencies. Jim was tasked with training the drug maker’s staff on the Enterprise Resource Planning (ERP) system. He completed the task successfully and won accolades from his boss.
‘Nothing succeeds like success’, according to an old adage – meaning that success leads to opportunities for further and greater successes. This adage holds true even when you upgrade or implement a new Electronic Health Record (EHR) system – it’s the success of this implementation that will lead to its successful utilization in your practice. I’m not referring to the implementation of the EHR hardware and the software, but rather to the steps leading up to it.
Software training helps employees gain expertise in utilizing newly-deployed software to the optimum extent. However, the level of efficiency rises only when employees apply the knowledge gained through training. To this end, job-aids are excellent tools as they reinforce training in a consistent manner.
Organizations rely heavily on software applications to lessen workload, increase productivity, and reduce errors. ERP or software training helps employees utilize the ERP system to the maximum extent.
Formal training will help your employees acquire knowledge and the much-needed skills to improve their performance at the workplace.
ERP or software training helps employees gain expertise in utilizing your newly-deployed software to the optimum extent.
How can you impart effective training on using software applications? What does it take to enable your people master a computer application? You can go in for simulations of the software.
Software training managers often look for a perfect screen recording, the feasibility to create a simulated environment, and expect to check learners’ understanding in a test environment. To your pleasant surprise, Articulate Storyline has all these features in-built, to develop effective software/ERP end-user training.
A fast growing pharmaceutical company with strong brand equity in multiple therapeutics recently implemented a new software application – a resource planning tool. They approached CommLab India, a global leader in crafting custom e-learning solutions, to develop end-user training on the software application. This post is an excerpt from the interview of an Instructional Designer (ID), who worked on the project. Let’s get to know how the team completed the project successfully within a short time span.
Instead of using text to explain ‘How-to’ tasks, representing them step-by-step is much better as your employees will get it right without having to read much. Training with simulations does exactly that.