According to Statista, holiday retail sales in the United States are expected to be around $665.87 billion in 2016. US retailers hired roughly an additional 750,000 seasonal hires for the holiday season in 2015. So we can imagine the seasonal hires needed this time around.
Performance support is any resource or asset accessible at the point of need, so that workers’ performance is improved. A decade ago, performance support was in the form of print outs, checklists, user guides, reference manuals, files, etc. Later, along with technological developments, Electronic Performance Support Systems (EPSS) came into the picture.
According to a statistic from Gartner, it is predicted that 70% of professionals will do some work from their own, personal smart phones or tablets by 2018.
With the advent of and growing fondness for smartphones, using them as a medium to provide training in organizations would be effective. One of the trainings that can be effectively delivered through mLearning is safety training. It can be used to impart information on reducing workplace injuries, equipment handling and assembling and precautions to take in the workplace. For instance, before handling any equipment, an employee can easily access safety hazards information from his mobile phone instead of going to the nearest desktop and access it.
According to a recent statistic, the average attention span of the Millennial generation is 90 seconds.
What does this statistic say? The attention span of people is decreasing day by day. People no longer prefer to receive large amount of information at once. Even if they do, the results or the information retained wouldn’t be effective. Hence the increase in the preference for micro-learning.
All the talk about sales training, product training, compliance training, HSE training etc. for employees which directly impacts organizations has been the common concern of the training industry.
Times are changing the service industry has grown many folds with the boost from mobile apps that are developed to make life easy and provide services which were difficult to get and hard to negotiate & bargain. Temporary Service or work is a “Gig” and the availibilty of those services which is generating billions of dollars is called the “Gig Economy”.
In order to provide learners a memorable and captivating learning experience, it is important for us to stay up to date with the emerging e-learning trends. Recent advancements in technology such as mobile phones with their in-built ubiquity have totally revolutionized the training methodology. Employees in organisations are using hand-held devices for different purposes such as browsing the Internet, checking mails, online shopping, social networking, learning, etc., Research states that people operating hand-held devices are more in number (around 51%) compared to people working on the Internet (around 49%). As a result, all the organisations have realized the existence of a need to make e-learning content accessible through smartphones and tablets to enable just-in-time learning on the go.
Do you recognize these devices?
If you are a techie from the same or earlier generation as mine, you should be able to identify these. For years, I thought these were some video game devices that dad tried to hide from me for some reason. These are personal organizers from the 90s which served as electronic diaries for people to store and search their address database. An Organizer is considered the first ever Personal Digital Assistant (PDA) to be invented. These information managers led a complete generation through their daily data needs. The smartphones we use today are nothing but an evolution of these practical pocket computers, even though they do not use the term PDA anymore.
The iPad – a device that was an instant hit in the corporate world. According to the Mac Observer, 94% of the Fortune 500 companies are either testing or using this tablet from Apple. The extensive use of iPads has resulted in extending the frontiers of the L&D realm. No longer are people confined to their desks or required to carry “cumbersome” laptops. This device has truly liberated learners from the shackles of immobility.
What is the first thing you do soon after waking up in the morning?
I am sure most of you would check your mobile phones. Such is the impact of mobile phones on us, I think I wouldn’t be exaggerating if I say mobile phones have occupied a very important part of our lives. It is therefore, not surprising that organizations want to explore this medium for knowledge transfer, alongside e-learning. One of the areas where mlearning can be successfully employed is, safety training.
According to the Global Internet Report 2015 – Mobile Evolution and Development of the Internet, published by the Internet Society, 71% of users would use the mobile device to access the internet, by 2019. The phenomenal growth in the use of the mobile internet is compelling companies to make their online training content mobile compatible.