LMS administration is one of the key factors that affect ROI on training and LMS.
Every user of the LMS always looks for a quick support. The Technical support team of the LMS vendor may not be prompt or appropriate for the type of request. Mostly they respond by considering how the LMS feature works, instead of what the actual training requirement is. Often the solution provided may be very technical and the user may not understand it.
Considering these issues, most of the training divisions think that someone inside organization should be trained on LMS. The Administrator can provide technical support along with primary job.
As the number of users and their demands increase, the Administrator will be overburdened.To reduce the load he/she starts giving LMS training to other training managers and giving LMS administration access to provide technical support to their divisions. These sub-administrators may not have complete knowledge on the LMS and may not follow standards, which results in inconsistent data in the LMS. In addition sub-administrators may provide support as their secondary job. Users may get a delayed response, which makes them frustrated and they may lose interest in using LMS for their trainings. Also, organization may not want their employees to spend all the time in LMS administration, because it may be very costly and may affect on the business goals.
Will this approach work for your organization? I assume the answer is no. Then how and who can manage LMS administration?
There may be couple of options available to handle LMS administration:
- Increase level of support from existing LMS vendor
- Outsource it to trusted third-party vendor
Increasing the level of support and more dedicated support members from LMS service provider may not be a good option. The reason is, responses from such support team are very technical and it is related to LMS functionality. They may not be aware of the training functions of your organization. Using LMS vendor’s support may be a costly option and may end up being unsatisfactory.
The recommended option is outsource your LMS administration to trusted third-party vendors, who have knowledge of training functions. Now a days, training divisions are outsourcing LMS administration. Outsourcing LMS administration to IT based company who may not know much about training functions, but are good at providing technical support may again give unsatisfactory support, similar to what you may get it from your LMS support team.
Any trusted third-party vendor, who has knowledge about the organizations training function and does excellent customer service. Before outsourcing LMS administration it is recommended that you evaluate them, based on the customer service experience and quality in work. Most importantly, ask their customer references to know about the level of support service they are providing.
To conclude, it is recommended that you can be free from your LMS administration by outsourcing it to trusted third-party vendor, who can do the administration job with quality and follow all the standards. The main advantage is you can focus on trainings, while outsourced administrators will take care of your LMS administration and technical support.
Give it a try by outsourcing learner level LMS administration.
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A Learning Management System (LMS) is essentially used to plan and publish e-learning courses online, to be accessed by learners. Earlier, LMSs were technology-based and quite complex for end users (both administrators and learners) to navigate and manage courses or access them. Users had to rely on the technical team even for minor issues or requirements. Every problem had to be addressed by IT personnel. This was frustrating and resulted in an unenthusiastic response to the LMS as a whole by the users. Very few registered for the courses, and even those who did never completed them. Only mandatory compliance courses had 100% completion rates for obvious reasons!
Learning Management Systems (LMSs) help us in managing eLearning, classroom or virtual trainings easily. Apart from the structured training curriculum, you can provide your learners with additional learning resources to refresh their learning or give in-depth information. In most cases, the additional material provided is optional.
This optional training material can be shared using various methods.
MOODLE is the acronym of Modular Object Oriented Dynamic Learning Environment. It was developed by Martin Dougiamas, a computer scientist and educator. MOODLE is an incredible Learning Management System (LMS) with exceptional features, and it is used extensively in the corporate training world.
One of the most useful features of MOODLE LMS is the activity completion tracking system. It enables the training manager to check the course completion status of the learner. By default, it is not enabled.
To enable this feature, you need to follow the below steps.
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Report building is one of the crucial activities in any training process. It helps the training manager track the learner’s performance and training outcomes.
Earlier, this process was done manually. However, with technological advancements, this process has been automated. Now, using a learning management system (LMS), training managers can generate reports with just a click.
Technology is continuously evolving and it is no different with Learning Management Systems. According to a research published by EDUCASE Center for Analysis and Research, the average age of an LMS is eight years. It means that institutions need to replace their LMS every eight years to keep up with their current needs and demands. So, every few years, training managers or stakeholders of organizations will need to make a decision about either changing their existing LMS or modifying their current one. With so many options available, how do they decide which one is right for them? Selecting an LMS that is a “best-fit” for your organization is not an easy task.
A learning management system (LMS) is a software application which helps deliver online training as well as track users’ scores and status. It also helps training managers to generate reports and provide results to each user individually. One of such good tools to develop an LMS is Moodle.
As a training manager, you have to keep the records of your learners’ details, courses assigned to each of them, score sheets, grade reports, issue of certificates, details of registration and limiting access to users.
Airline industry is highly regulated in almost every function – security protocol, routine maintenance, standard operating procedures and many more.Any breach of procedures could result in costly mistakes and fatal accidents. For that, they need to be trained and well informed.