As we are entering into a new year, I thought of having quick review of the most appreciated blogs in the year 2009. The list represents some of the most interesting and active learning topics.

Training Needs Analysis: To Skip or Not to Skip is the Question

Usually, training needs are identified during an annual performance appraisal done by HRD. These needs are handed over to corporate training to initiate involvement to address them. The needs are classified and collated; training calendars drawn; training budgets projected and so on. Most line managers want the training to be delivered yesterday! There is always a dearth of time, resources and money, which makes us think twice before we jump into a full-fledged analysis. So, the question is when can we skip and when can we not?

How can you learn, unlearn and relearn?

There is so much we unlearn without much effort. Knowledge not often revised, skills not regularly practiced and beliefs shattered by contradictory experience are all day-to-day examples of unlearning. But what about a situation where person’s knowledge, skills and beliefs serve him well and is therefore reinforced? How can he unlearn them in the face of a superior learning, which will serve him better?

Singular delivery environment for instruction (i.e. class-room only) versus a blended delivery instructional environment – when to use them?

In today’s technology and availability of multiple delivery media days, we are tempted to use a blended approach (more than one medium of delivery) to deliver training. In corporate training, many a times, singular delivery method is enough to do the job. Before we zero down on the criteria for selecting a delivery environment, let us know more about the typical singular and blended learning environments.

Sage on the Stage or Guide on the Side?

A leader motivates, envisions, inspires, communicates, cajoles, reprimands… so does a teacher. A leader is driven by his ego. Who among us can deny the thrill of self-gratification when we stand in front of a group and lead them? So, why belittle the ‘sage’ in us? On the other hand, how much of empathy does trainer need to relate to his flock? Does being a ‘guide by the side’ depend upon the kind of learners, the trainer is dealing with? Or are we just donning the role of ‘guide’ only to mollify the egos of learners? What exactly we mean by ‘facilitating’ learning?

Learning Styles and Instructional Design: Do they go hand in hand?

Kolb’s learning theory introduces us to four distinct learning styles (or preferences), which are based on a four-stage learning cycle – learning by feeling, watching, thinking and doing. My question is how practicable or feasible it is to try and accommodate various learning styles while designing a course, be it classroom or online?

How much of ‘Entertaining’ is advisable in Training?

We know the humor is an extremely powerful force, sometimes even life saving (Anatomy of an Illness, Norman Cousins).We tend to agree with Elliott Massie when he says that every great classroom-based class that he had attended contained humor and laughter. Off hand, we agree that positive humor will help establish a climate conducive to learning, reduce stress, aids retention of information, breaks down barriers between facilitators and learners, and foster cohesiveness. But the question is how?

Sales Training in a Classroom or Online?

Sales Training can comprise product knowledge, sales procedures & reports and selling skills. We have been developing sales training courses for automobile major in Europe, with market presence in Europe and Asia. During the development, we realized that this client company is using a blended approach by addressing certain aspects of training via online delivery and certain others in the classroom. What do you think? Is eLearning or online mode of delivery suitable for selling skills training?

Software Product Simulation – Captivate or Flash?

Software product training using authoring tools like Captivate or Adobe Flash is an effective mode of eLearning. Screenshots of the software acts as a raw content for developing an online course. The learner is taught on how to use the software by creating a simulated environment. The effectiveness of learning can be enhanced by using audio. Both Captivate and Flash can impart training. Let’s see, which one is more suitable.

What Are The Real Elearning Standards?

In the eLearning field, we usually come across SCORM/AICC as the standards to which the courseware should adhere to. But how far are these standards learner-centric? Are these standards impeding learning?

How to market social media as a learning tool?

How do we ‘market’ the use of social media as a new tool or avatar of learning? First, are we sold on it? Many of us have mixed experiences and opinions about using social media in an organizational setting to learn and improve workplace performance. I think I find blogging and LinkedIn more useful than Face book or Twitter. I am sure many of you have opposing views.

Wishing all a Happy, Prosperous and Peaceful New Year!

RK Prasad

CEO

A month ago, Connie Malamed posted a discussion in LinkedIn inviting readers to donate storyboard formats to be offered as a resource to the eLearning fraternity. Many have offered the formats they were using. You can find them at the eLearning coach. I too sent a couple of them (yet to be uploaded; Connie is a terribly busy person but still finds time to maintain an extremely useful site for learning professionals like us).

That started my thinking about this fairly “low-tech” component in a high tech world of technology-based learning and corporate training. I was amazed to discover that our ubiquitous storyboard is actually an 80-year old Ancient . The humble word document that serves us in developing eLearning courseware has an interesting history. According to Wikipedia, the first storyboard was developed at the Walt Disney studio during the early 1930s for the 1933 Disney’s Three Little Pigs! I also learnt that it is used in many ways by many professions – Film, Theater, Advertising, TV, Publishing, Business, eLearning…

We at CommLab use MS Word to make our storyboards. PowerPoint is also used by some and Authoring tools by a few. But I think ‘MS Word’ is by far the most extensively used in developing online course storyboards. Connie has a very useful section, “Storyboards for eLearning” on her site for those who wish to pick up some tips.

I wonder if we can give the ol’ storyboard a ‘makeover? Can we come up with a tool that offers all the following.

• Desktop Publishing software like Ventura or PageMaker to build a tailor-made formats with ease
• PowerPoint to create some elementary animation
• Clip Art Gallery for images / photographs
• Various Assessment Components that can just be selected and populated
• Audio / Video Gallery of music, standard instructions, video clips…
• Dictionary and Thesaurus

Any more ideas?

Thank you for reading my blog. I look forward to your comments.

RK Prasad

CEO

In this blog, I will share my experience of working on Multi-lingual eLearning courseware development.

First and foremost, you need to develop multilingual courses in such a way that it is easy to translate and localize into multiple languages. Especially, if there is voice-over in the course, which needs synchronization with the animation.

Avoid using the images with text superimposed on it. If textual content is required, then add it to the top of the images separately, but avoid merging it with the image.

If you’re using authoring tools like Lectora, Captivate, Articulate, etc., then you can use the translation tools to develop the translation file easily. If you are using other course development tools like Adobe Flash or coding, then you need to create the translation file manually. This format works for the legacy courses, which are developed without considering translation in future.

Please look at the below format for Non-voiceover course. This format is applicable to any languages. In the below format, you will find 3 tables.

• In the first table, you need to write the translation language details.
• In the second table, you need to include all the general text for translation.
• In the third table, you need to put the text page wise.

In Table 1, you need to type the source and the translated language and the date of translation. Translator should update the versions after each revision or changes.

Table1

Table 2 consists of global content including all the general content based on the course like GUI text, help, glossary, resources pages etc.

• Page #: This column is used as reference for translators and developers.
• Source Text: Put all the source text. Break the content into paragraphs. Use separate rows for each paragraph.
• Translated Text: In this column, the translators will translate text based on the source text.
• Image/ Buttons/Other Text: In this column, input all the words included on the images (If present).
• Translated Text For Image/Buttons/Other: In this column, the translators will translate the image text.

Table3

Developing a highly interactive course is a mammoth operation. If you’re looking to create highly interactive eLearning course using graphics and animation, then Flash is highly recommended. Most of the online product training, sales training and software training require courses with high interactivity for effective learning experience.

Similar kind of output can be achieved using Articulate Engage. Unlike other authoring tools like Lectora and Captivate, Articulate Engage gives you an option to create interactivities, which will help in creating effective learning experience.

Subject Matter Experts (SME) or Instructional Designers (ID) can use these templates to create storyboards and complete the course in short time, making it cost effective.

Some of the popular instructional approaches that can be used are given below along with the Articulate screen shots.

Clickable Circular Diagram: Shows various elements of a process.

FAQs: Useful as a quick reference for sales training kit.

Glossary Template: Highly visual glossary page for explaining the concept or a term easily.

Guided Imagery: Useful for product training and explaining the parts of a product.

Labeled Graphics: Useful to explain software screens or labeling parts of a product. When the user clicks on the rollover icon (hotspot), the explanation for same is displayed.

Media Tour: Useful for animations and embedding videos.

Process: It explains the process/procedure in a step wise format. Recommended for production or manufacturing processes.

Pyramid: Shows various steps or hierarchy levels in a process.

Timelines: Shows history or process of any activity vis-à-vis time.

Click on Tabs: To provide additional information on a given set of topics.

With busy work schedules and advanced technology such as internet, people want everything at a click of the mouse—whether it’s paying bills, communicating with people, shopping and now, even learning. When I think of learning, the first thing that comes to my mind is e-learning.

E-learning is witnessing a boom in every industry and field. With Web-based training, individuals and professional needn’t have to follow the hectic schedules of day-to-day classroom learning, but can work and learn at their own pace. People are beginning to appreciate this flexible, convenient and affordable mode of learning. In fact, there are innumerable reasons why Web-based training is more effective and efficient than the traditional instructor-led training.

E-Learning definitely yields additional benefits including flexible learning i.e., learning is self-paced, accessible anytime, anywhere, around the globe, apart from being highly interactive, available at an optimum cost, and most important, it provides quality learning. But what goes into designing a good e-learning course?

Let’s talk about the basics of designing a course.

Understand the target audience: Firstly, you need to understand the training needs and the nature of the target audience.

Informative content with interactive features: The key parameters for making a good e-learning course include informative content and interactive features such as Rich Streaming Media, simulations and online assessments.

Learner-centric: The design philosophy should always focus on the learner, i.e., it ought to be learner-centric. Subject Matter Experts (SMEs) and Instructional Designers (IDs) play a vital role in designing effective and engaging e-learning courses. SMEs provide the actual content required for a course that makes it informative and instructional designers make the course interesting and engaging.

Reduced process time: Instructional designers should be capable of reducing the process time and optimize utilization of various resources. They play a pivotal role in the smooth transition of the entire design and development process. A rich learning content and a visually engaging course make for the best pedagogy for increasing learners’ attention and motivating them to learn more.

Whether you’re a novice or an expert, off-the-shelf courses are a great way of enriching knowledge and addressing the training requirements of both individuals and employees. Today, thousands of companies across the globe are offering comprehensive range catalog courses.

CommLab India is a custom courseware solutions and learning technology services company. I am delighted to report that now it’s offering catalog courses on career-enhancing subjects like Lean Manufacturing, Legal & Work Compliance, Authoring Tools, Business Writing and many more.

From first hand experience, I can confidently state that this library of e-learning courses will definitely meet the online training requirements of individuals and organizations. They bring you the complete collection of engaging and interactive courses with features like assessments, case studies and media-rich simulations.

I will elaborate my views in the subsequent post.

Happy learning!

Asma Zaineb

Sr. Executive – Business Development