We all know that product training is important for sales people. But how many of us realize that product training is equally important for customers also? Do we think product training to customer impacts on our sales?
Product training for customers gives them a better understanding of the product. Lack of training and poor post-sales service is guaranteed to leave your customer unhappy and frustrated and your competitors well pleased – not an outcome to be wished for surely!
Here is a scenario showing how important Online Product Training is for your customers.