Online Product Training – How does it Work?
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Posted by Abdul Razzaque Hussain, Director Customer Experience
Tue, Oct 20, 2009 @ 06:46 AM
Product training through eLearning offers a wonderful opportunity to enrich sales training programs with simulated product presentations and product walk-through in various selling situations. Actually eLearning also offers a comprehensive platform for Customer Service and Business Process Training.
Various industries such as Petroleum, Power Tools, Software, Financial Services, Metals & Minerals, Farms & Agriculture, etc, avail of eLearning courses for product training.
Beside Flash and HTML, authoring tools like Captivate, Articulate and Lectora are most commonly used to create product training eLearning courses.
Product Simulation
Based on product manuals, promotional literature and product images, highly interactive flash-based courses are created using product simulation. It makes learning highly effective and quick.
Software Simulation – ‘Watch-Try-Do’
‘Watch-Try-Do’ approach is one of the most effective ways to demonstrating how a software product works. The learner gets the real time experience of how the software works and also gets the opportunity to work on the simulated environment.
For more information view Product Training through eLearning
Related posts:
- Software Product Simulation – Captivate or Flash?
- How to Translate and Localize Online Courses using Lectora for Rapid eLearning Development
- Developing Simulations for the Watch Scenario
Tags: eLearning courses, Product Training, Sales Training
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