Product Training for Global Sales Force – Infographic

Product training has been typically been delivered through classrooms across organizations. However, relying only on instructor-led face to face classroom trainings may not be a viable option for training a global sales force.

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Tags: eLearning, Product Training, Sales Training

Social Media Learning: A New Strategy to Enrich Product Training

Social Media Learning: A New Strategy to Enrich Product Training

There are a couple of questions that prompt me to write this blog: Can social media be of any help for delivering product training? Can businesses today, bear the burden of their employees committing errors, or conveying wrong information about their product? Or, are there any new methods of product training that can be thought of?

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Tags: Product Training, social media learning

Four Facets of Product Training for Sales Executives – Free Presentation

Four Facets of Product Training For Sales Executives

The role of product training in any organization is very crucial. Sales people need to have complete knowledge of the product in order to sell it.

An in-depth understanding about the organization’s products will help them survive difficult sales situations.

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Tags: real sales training, Scenario-Based Learning

How Training can help deal with Customer Aggression (Part 1)

How Training can help deal with Customer Aggression  (Part 1)

In the service sector, customer service is the backbone of customer satisfaction, which depends on employees. The positive attitude of service employees helps in improving the customer service. However, a distressing feature during the service role is that service companies may face aggressive behavior from customers.

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Tags: how to improve customer service, improving customer service

Importance of Supply Chain Management

Importance of Supply Chain Management

Right from the procurement of raw materials to the delivery of finished products, all the activities that are involved in the process is said to be supply chain. These activities include procurement, production, distribution, sales etc. The process of managing all these activities is known as supply chain management.

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Tags: supply chain management system, what is supply chain management
 
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