Technology:

• Introduced Online Bug Tracking System
• ASP Server and VPS Server acquired and setup
• Cross-Domain LMS compatibility developed
• Payment Merchandizing Gateway (Paypal) developed

Custom Courseware development:

• Produced a course in 24 languages in 25 days for METTLER TOLEDO
• Launched CommLab University with 4 Sales Courses and 9 Business Writing courses

Training:

• Chief Operating Officer, Ayesha Habeeb Omer participated in Advanced Leadership Course in Anthony Robbins’ “Leadership Academy”, USA
• Formal Training and HRD department started headed by a full time manager.
• Online training for CommLab employees launched with “New Employee Experience”, “Lectora Online Training” and “CommLab Production Process” courses

Management:

• Expanded the office layout to accommodate 20 more workstations
• Participated in IT Recruitment Fare at Nizam’s College, Hyderabad
• CommLab’s Online HR Portal launched
• “CommLab” registered under Trademark and Copyrights, Government of India. Dun & Bradstreet rated CommLab again this year with a “2B” rating. CommLab premises are now a ‘custom-bonded” warehouse.

Marketing:

• CommLab’s first press release in Indian media and the Internet.
• CommLab is now registered as potential vendor/ supplier for over 200 Fortune 500 companies
• CommLab represented in ASTD Expo and Conference, San Diego by senior managers’ courseware and technology.
• CommLab blog launched
• CommLab registered in Yahoo directory
• Entered Product training segment and Authoring Tools based projects
• YouTubes videos of CommLab launched

New Customers:

• Unilever, UK, Sun Corp, Australia, Boost Elearning, USA, VMWare, Canada, IntelliTrain, Australia, IPSTeam, USA, American Axel, USA, Ceridian, Canada and METTLER TOLEDO-UK

Human Performance Enhancements

• Morning Motivational Activities for state change started
• CommLab Anthem, “We are the Champion” started
• Custom-designed Posters on Emotional Intelligence (EQ) put up in the Office and Dining area.
• Celebrations of weekly effort introduced on weekends
• Half Yearly Meeting converted into Half Yearly Celebrations comprising purely fun instead of formal presentations and appraisals, in an outward-bound training facility in the outskirts of Hyderabad.
• A more personal way of celebrating birthdays devised and launched.