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Articulate Storyline: Skipping Slides Based on the Learner’s Role

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Articulate Storyline: Skipping Slides Based on the Learner's Role

Jim is the training manager of a large washing machine manufacturer. He needs to impart product training to sales personnel, service technicians and customers. Jim wanted to build a course on his company’s latest washing machine and use the same to train all his learners.

Jim’s course contains 75 slides. The first 10 slides need to be accessed by all learners. Slides 11 to 35 contain information pertaining to the sales staff, and slides 36 to 65 are useful to technicians. Customers would find the information they need in slides 66 to 74. The 75th slide is the “Thank you” slide.

When a salesman clicks the “next” button after viewing the first 10 slides, he should be directed to the 11th. After completing 25 slides (slide 11 to 35), when he clicks the “next” button, he should be directed to the 75th slide. Similarly, when a service technician clicks the “next” button after completing the 10th slide, he should be directed to the 36th slide. After he goes through the relevant slides (slides 36 to 65), he should be directed to slide 75. When a customer, after completing the first 10 slides, clicks the “next” button, he should be directed to slide 66.

So, here are the slides that the learners need to access based on their job role.

Sales Staff Service Technicians Customers
1 1 1
2 2 2
3 3 3
4 4 4
5 5 5
6 6 6
7 7 7
8 8 8
9 9 9
10 10 10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75 75 75

Can this requirement be fulfilled? Yes, of course – using Articulate Storyline. Let us see how.

Step 1: Create all the slides and name it properly, here I use a name like slide 1, 2, 3, 4, 5….. Slide 75.

Step 2: Create one more slide and name it as Role. Place this slide on the top of 75 slides.

Step 2

Step 3: Design 3 tabs – Sales Staff, Service Technician and Customers in the Role slide (See above table).

Step 4: Create a variable count.

When the user clicks Sales Staff tab, assign a trigger as shown below.

Step 4

Step 5: For Service Technicians and Customers, change the value of the variable count to 2 and 3 respectively.

Step 5

Step6: Go to slide 10 and assign triggers to the NEXT button as shown below.

Step 6

Step7: Go to 36th, 66th and 75th slides and assign a trigger to the PREV button shown below.

Step 7

Note: Indicate the number of the slide which needs to be displayed on clicking the PREV and NEXT buttons. You can check this using the menu.

A major advantage of this process is that it eliminates the need to maintain multiple modules. Furthermore, loading issues can be avoided as only one course file is used. Thus, you can deliver effective training to multiple audiences quickly and efficiently. Hope you find this post useful. Do share your views.

Here are the link file links

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