Stakeholders and LMS administrators are sometimes overwhelmed with the number of support requests they get from users. Most often, the queries are pertaining to simple, resolvable issues such as login problems.
Addressing these issues one at a time eats into the valuable time of administrators or managers. Time that could be productively used elsewhere is devoted to replying to emails from aggrieved users. Can there be a system where routine and repetitive issues can be resolved automatically? Download this presentation to learn how.
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