Training several distributors across different geographical regions is by no means an easy task. With the help of classroom training it is not easy to train your extensive dealer network. It is a tedious task involving lot of logistics and consumes much money and time. E-learning gives you the advantage of training with less time and money. The major reason for hesitation that companies have in implementing eLearning is that they might lose the human touch, i.e. the human relationships with dealers. In such situations, blended approach is an effective solution that combines both the methods. Here is the success story of how “TOSHIBA” implemented blended learning fruitfully and has since reaped its benefits.
Success Story of Toshiba’s Effective Dealer Training Realized through Blended Learning:
Toshiba telecommunication is a well-known brand serving small and large business clients and regional branches of big firms. Toshiba has 350 dealers in the United States and 3500 subsidiaries.
Like any company of its size and spread, Toshiba also faced problems with classroom training which included exorbitant costs, lack of time and need for coordinating logistics such as transportation and accommodation. They considered eLearning for some of their training since the other parts of the training still required classroom sessions. Therefore, Toshiba offered the blended approach. They started the “CEM” approach i.e. the Classroom, ELearning, and MLearning approach to training. They felt that blended learning would be a good medium to train, with a lot of benefits. Let’s look at some of these.
- ELearning was considered as Easy learning since dealers didn’t need to do anything except just log in with their username and password on to the computer, click the URL and access the course in their own time.
- Content is retained for a longer period. Unlike in classroom sessions, if the learners had any difficulty they could go back to the course and revisit the content for better comprehension.
- Time allotted for training sessions was decreased. It was reduced from seven classroom hours to three bite sized modules with a total time of 45 minutes. This was more appealing to the learners. The time saved could be used for business advancement such as prospecting and selling.
The Toshiba management says eLearning made their dealers’ life easier and saved many resources. Thanks to the blended approach they managed to retain the human touch and their relationships with their dealers through classroom sessions.
Dealer should have product knowledge while selling the product and technical knowledge to maintain the equipment. It’s the responsibility of training and supply chain managers to make sure that their distributors are up to the mark. If not, they should be trained on it. Only then, will they ensure regular sales revenue. Training your dealers helps you in improving your business effectiveness. Blended learning gives you the combined advantage of classroom and eLearning for training your dealers.
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Setting off the fire with eLearning – Ideas for Fire-safety training at your workplace
Welcome to today’s blog post. Since the enactment of OSH Act of 1970, workplace safety has moved up the agenda of every company. As a part of this initiative, employees are being made aware of the recognized hazards at their workplaces and the safety measures to be followed during an emergency situation. One such training program that is very important for employees is the fire safety training. To be honest, I do not have a clue about where the emergency exit is or where we can find the fire extinguishing equipment in our office. In this post, I will try to discuss a few ideas to implement fire-safety training through eLearning at your workplace.
E-learning courses are used extensively by companies to equip their staff members with the needed knowledge and skills. According to Ambient Insight, global self-paced eLearning market reached the $49.9 billion mark in 2015, registering a compound annual growth rate of approximately 9.2% over a five year period.
Audio is an essential component that makes your eLearning course complete. Effective use of audio in eLearning makes courses engaging and helps the learner retain information for a long time. When we develop an eLearning course, we spend a lot of time deciding on the visual elements and tend to ignore the audio.
In this blog, I’ll discuss a few tips for effective audio narration in an eLearning course.
There comes a time when even the greatest instructional designer has a creative block. Although we have our various learning design principles to help us come up with good ideas, there are times when you are required to go beyond the conventional clicks and interactivities and come up with out-of-the-box ideas that will blow your learner’s mind.
Forget training and eLearning. Did you ever think what you really mean by a good design? Try to think about the term ‘good design’ comprehensively. For this, imagine and think about something that has been well-designed and approved by everyone. Else, hold this elegant design and consider the following things to define a ‘good design’.
Every Instructional designer needs to have good knowledge of standard instructional design models like ADDIE or Gagne’s nine events. These models facilitate the development of learner centric eLearning courses. But, it is not easy to remember all these concepts and apply them at the right instant of time to develop a successful eLearning course.
First impressions are usually the last impressions. This saying holds good for the description you give for your eLearning course. Typically, a course description is shown on the launch page of your eLearning course. The main aim of your course description is to provide your learners with an overview of the course; what it is all about, and what to expect from the eLearning course?
Welcome to today’s blog post. Every day, learning professionals try to find new ways to engage learners and make trainings more interesting to them. In this process, the current generation of learners stands as the most challenging target audiences. I’ve tried to understand the needs and tastes of these learners and had come out with an idea that can take our training programs a step closer to them. I had enquired quite a number of people about their likes and dislikes on current learning trends. Many of them expressed a common point that these courses lack personalization. I didn’t immediately understand what they meant. But, after going through some more details, here I am writing this post about how to add a personalization element to your course and make them believe that the course has been tailored specifically to suit their taste.
The multiple choice question (MCQ) is the most commonly used question type in eLearning. An instructional designer prefers MCQs over other question types as they can be scored rapidly and feedback can be given easily. It is an effective way to test a large number of learners, quickly and effectively.
Do you know on an average 3000 people get killed due to Fire accidents in the US every year? The NFPA estimates that 65,880 firefighter injuries have occurred in the line of duty in 2013, out of which 12,535 accidents took place at non-fire emergency incidents.