Channel partners are lifelines to your business organization. They play an important role in reaching your customers. Business is becoming increasingly dependent on your channel partners and training them along with your internal employees has become imperative. For example, consider a famous Chocolate manufacturing company.
It obtains its raw materials from farmers. They train the farmers in order to extract more productivity and better quality of the crop. The raw material obtained from farmers is processed and converted to the finished product. This part of operation is done by the organization itself in some locations and is outsourced in some other locations. For outsourced parties, in order to meet the standard product output, the organization trains them. The finished products are distributed worldwide. The firm has dealers and sales channel partners throughout the world to make its product available to customers globally. It conducts training to all these business partners (982) worldwide in order to ensure effective sales.
Can you imagine what could be the cost of all these trainings? If the training is through instructor-led training sessions, what would be the cost? If training is through eLearning, the cost could be reduced by huge margins but can it be implemented in areas where employees are not tech savvy?
A better option would be to adopt eLearning methods wherever possible and class room training where eLearning is not possible. To deliver, maintain and track such blended training, a standard LMS plays a significant role in reducing the costs involved. But delivering it through a single standalone LMS may pose some data security issues because many organizations do not want to allow third-party agents to access their internal secured LMS.
Our own recent experience shows that most of our customers have set up two and in some cases more LMS’ – for their channel partners, for their customers, for their service teams and so on. One of our customers, a world leader in Dialysis machines, has set up more than 10 installations in 10 countries. Setting up two or more LMSs involves huge costs. Due to this many of those organizations choose Moodle.
The reason to choose Moodle as an add-on LMS is the cost factors. Commercial LMSs are costing them a bomb for the installations and customizations. Moodle being an open source LMS is offering the best possible solutions according to their requirements at a lower cost.
The trend also shows that organizations do not want to buy the top-of-the-breed brands. Rather they are interested in getting the smaller, less-known brands and focus more towards open source LMSs like MOODLE. The reason for this could be better customer service, highly economical costs and a focused delivery to the target learner audience.
Let us see the typical costs involved in setting up an add-on LMS (Moodle) in my next blog.
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Why is it that some online learning initiatives succeed, while others do not? Is there some secret formula to develop successful online training?
We work with individuals, training managers, organizations and companies to create online training programs. Based on our experiences with our customers, we understand the difficulties of traditional learning to put new e-learning ideas into practice. Here are some simple ways to improve your e-learning and online training very effectively.
Innovations in IT over the last 15 years have dramatically altered the banking landscape. Banking organizations need to adapt itself to the rapid changing world of technologies. Every single day, they have to think of ways of how to serve customers in a better way. Banks need to improve its products portfolio but having great products on its kitty will not do. It is also important to observe whether the frontline managers are capable enough to sell these products to the customers. Thus, here we need to think of innovative solutions for these banking professionals.
Assessments play a vital role in tracking the learner performance and measure if learning objectives are achieved. As this is a continuous process, assessments need to be created very effectively as they help retain the information longer. They evaluate the learners’ comprehension of a specific course. Assessments can be given to the learners to check their level of understand in both formative and summative manner. Formative assessment is given after each topic and summative is given at the end of the course.
CommLab India – an organization of 120+ dedicated e-learning professionals committed to the delivery of high quality online training solutions. Founded on this day, 15 years ago, by L&D professionals, Mr. RK Prasad and Dr. Ayesha Habeeb Omer, the firm has come a long way to become the leading e-learning company, serving more than 100 customers, including several Fortune 500 companies such as Alcoa, Mettler-Toledo and Pepco Holding Inc, in 30+ countries.
We spend a lot of time, effort, and money in developing an e-learning course. But if the learner, who is taking the course, is bored and simply waits for the course to get completed or keeps clicking the Next button in order to skip the slides, then all our efforts are in vain, and this is quite disappointing for us as well. So, how can we make our e-learning courses interesting? How can we help the learners to stay interested in the course from the start till the end?
Reusable Learning Objects (RLOs) – the hottest trend in the e-learning world. The use of RLOs has grown considerably in the last few years because they enable companies to reuse and repurpose learning content.
Scenario based learning is learning from a specific scenario. In this case the learners are given a particular scenario that mirror real time experiences and examples. Scenarios urge learners to make careful decisions in a given situation and as a result, they are prepared for similar situations when on job.
In this blog, I will take you through how the Agile way of e-learning Project Management helped us in streamlining our projects.
In the past years, we have been following the ADDIE model in planning and developing e-learning projects. The success rate of the projects was below 60%.This was an indication of the fact that the remaining 40% of projects were still not closing on time, had higher defects leading to extensive rework, and recorded low customer satisfaction with less ROI to our organization. We found that the main reason for this situation was that customers’ requirements were not properly understood at the initial stage of the project.
Recently, we were working on a course related to crisis management; how to report and whom to report when a crisis (incident) occurs in an organization.
Earlier employees would simply send an email about the incident and be done with it. The objective of this course is to tell learners to use the tool to file incidents and how it should be done.
Do you know who won the first prize in Asia’s got Talent last year? It was a group from Philippines who call themselves El Gamma Penumbra. They are an all-male, shadow play group. Well, I had never heard of them until someone forwarded a video of their performance through WhatsApp. Wow, what a performance! I will share the video in a while and you must see it to believe it! There is a lot we can learn from them as we develop e-learning or online courses.