Channel partners are lifelines to your business organization. They play an important role in reaching your customers. Business is becoming increasingly dependent on your channel partners and training them along with your internal employees has become imperative. For example, consider a famous Chocolate manufacturing company.
It obtains its raw materials from farmers. They train the farmers in order to extract more productivity and better quality of the crop. The raw material obtained from farmers is processed and converted to the finished product. This part of operation is done by the organization itself in some locations and is outsourced in some other locations. For outsourced parties, in order to meet the standard product output, the organization trains them. The finished products are distributed worldwide. The firm has dealers and sales channel partners throughout the world to make its product available to customers globally. It conducts training to all these business partners (982) worldwide in order to ensure effective sales.
Can you imagine what could be the cost of all these trainings? If the training is through instructor-led training sessions, what would be the cost? If training is through eLearning, the cost could be reduced by huge margins but can it be implemented in areas where employees are not tech savvy?
A better option would be to adopt eLearning methods wherever possible and class room training where eLearning is not possible. To deliver, maintain and track such blended training, a standard LMS plays a significant role in reducing the costs involved. But delivering it through a single standalone LMS may pose some data security issues because many organizations do not want to allow third-party agents to access their internal secured LMS.
Our own recent experience shows that most of our customers have set up two and in some cases more LMS’ – for their channel partners, for their customers, for their service teams and so on. One of our customers, a world leader in Dialysis machines, has set up more than 10 installations in 10 countries. Setting up two or more LMSs involves huge costs. Due to this many of those organizations choose Moodle.
The reason to choose Moodle as an add-on LMS is the cost factors. Commercial LMSs are costing them a bomb for the installations and customizations. Moodle being an open source LMS is offering the best possible solutions according to their requirements at a lower cost.
The trend also shows that organizations do not want to buy the top-of-the-breed brands. Rather they are interested in getting the smaller, less-known brands and focus more towards open source LMSs like MOODLE. The reason for this could be better customer service, highly economical costs and a focused delivery to the target learner audience.
Let us see the typical costs involved in setting up an add-on LMS (Moodle) in my next blog.
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It is an accepted truth that employees are the valued resources of any organization. Organizational success depends entirely on the performance of the employees. In order to face their competitors, organizations have to ensure efficient employees who are capable of updating themselves in the continuously changing business environment. Now, companies spend lots of money to train and educate their employees. The importance of training and developing the employees’ skills is rapidly growing.
According to a report published by Docebo, eLearning revenues from Europe are likely to touch $ 8.1 billion by 2016.
Small and mid-sized businesses are finding it easy to provide technology-enabled learning to their employees at affordable prices. Moreover, online courses can be taken anywhere, anytime, and this useful feature helps overcome barriers such as availability of time and space.
Instructional design is the most significant aspect of a good eLearning course. Being an instructional designer or a learning technology professional, you need to design the course in such a way that it should assist the learner in applying what he has learnt to his work.
As we know, every organization follows a set of rules and regulations. Employees need to be trained on those rules and regulations to have a basic knowledge of their standards toward the organization and customers. And, they have a clear understanding of what they can do and what they cannot. So, organizations may not be at risk when their employees know about their legal duties.
E-learning is a cost-effective and an easy way to train employees, when compared to the traditional methods of teaching. So, most of the organizationsare using eLearning to fulfill their training needs. The healthcare industry makes extensive use of the online training medium.
Training managers put a lot of effort while rolling out an eLearning project, as it involves many complex tasks.
As an eLearning professional, I often work with many training managers and admire their managerial skills. It involves a lot of work like training needs analysis, collecting content, dealing with Subject-matter Experts (SMEs) and developing the course for the stakeholders and learners.
Every organization needs to use their resources well to meet business goals and enhance productivity. As we know, the pharmaceutical sector is highly regulated and non-compliance to applicable laws and regulatory norms could be costly. So, you have to train your employees about rules, regulations, standards and recommended guidelines to avoid mistakes.
In my last blog, we have seen how E-learning, webinars and Mobile apps can be used to impart product training. In this blog, we will look at some more methods.
E-learning is the continuous process of learning through electronic media. Instructional design is a systematic process of learning, and this learning facilitates achievement of the intended goals. Many think that instructional design is all about using technology, but this is not the case.
“A major challenge we face today, therefore, is to create a desire in people to learn; and to foster and facilitate this desire throughout their lives.”
- Bryn Holmes(Author, eLearning Concepts and Practice, 2006)