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Tips on Using Assessments and Quizzes in Training Programs

Assessment is the measurement of the learner’s achievement of learning outcomes. The main purpose of assessments in training programs is to reinforce learning and also to evaluate learners’ comprehension of the course. Assessments can be ‘Formative’ or ‘Summative’.

Formative assessments measure learning achievement and monitor progress during the learning process. They aid learning and are diagnostic. Summative assessments measure learning achievement at the end of learning, and are evaluative. Kirkpatrick model has 4 levels for evaluating a Learner-Reaction, Learning Outcomes,Behavior Change and Results for the organization.

Assessment questions should be directly linked to learning objectives.There should be one exercise for each objective.

Question Types:

  • Single Select (Yes/No, True/False )
  • Multiple Select
  • Match the Following
  • Drag and Drop

Components of Assessment Questions are Question Stem, Options and Feedback. Options include answers and distractors. Question Stem should use appropriate action verbs to map learning objectives and be based on the importance of the topic. Options should include the correct answer and distractors. Distractors should be plausible, consistent and standardized, and belong to the same family. Feedback should help learners improve, and should always state why the answer is correct or incorrect.

Guidelines for developing “MCQs”:

  • Always align assessments with learning objectives.
  • Ensure that most words are placed in the question.
  • Make sure that the answer option are of the same length.
  • Avoid using negative expressions in the question.
  • Avoid starting the sentence with a blank, when using ‘fill in the blanks’, and if possible use the blank at the end of the sentence.
  • Don’t use “all of the above” and “none of the above” as they are not best of the options.

Guidelines for developing “Drag and Drop Questions”:

  • The question should clearly explain the drag-drop activity i.e.what to drag and where to drop.
  • The place where the options are to be dropped should be clearly visible.
  • There should always be a ‘Reset’ button.
  • Learners should be able to reposition the options after dropping them.

Guidelines for developing “Single Select Questions”:

  • Use precise, unambiguous words.
  • Never use definitive words such as only, none or always.
  • Do not use uncertain words (may, can).

Guidelines for developing “Summative Assessments”:

  • Test questions should directly relate to course objectives.
  • Test questions should relate directly to course objectives.
  • Create a Start Test and a Result Page.

What are the types of assessments you use in your training programs? How does it help you assess learners’ comprehension of the course and course effectiveness? Do share your thoughts.

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