Will it be enough if sales person does his/ her job by selling the goods? As we all know the sales team is the backbone of an organization. A successful sales person not only requires the right attitude, but also a right mind set. A sales person who is successful never allows failure to knock him off the path that he has chalked out for himself.
A successful sales person should be able to produce desired results despite market conditions, product deficiencies and expand existing business. Here are a few strengths to be an effective and successful salesperson:
- Goal oriented: The main motive of every organization is to increase their sales and make profits. Majority of the organizations draw out estimated sales targets for every year. The responsibility lies with the sales person to not only meet the sales target but also go beyond that. Each and every sales person should be goal oriented and must work towards achieving the sales figures.
- Self confidence: Self confidence is a very important to be a successful sales person. He must have confidence on himself and on the work that he is doing.
- Pleasant and convincing nature: The sales person should possess a pleasing personality and should be able to speak convincingly as they directly interact with the customers. He should know how to convince a customer and should be pleasant while interacting so that the customer places an order.
- Positive attitude: In order to be a successful sales person it is very important to have a positive attitude. Positive attitude helps the sales person to learn from their own mistakes and make amendments. Having a positive attitude helps the sales person to identify prospects and build relationships.
- Current information: The sales people should have the latest information about the product, quality, price and unique selling proposition of that product. He should also have the knowledge about potential markets, customer’s wants and desires.
- Responsible: To be a successful sales person, he should take the responsibility of the sales pipeline and value creation. The sales person cannot blame others for the internal issues, competitors or anything else when he fails to meet his sales quotas.
- Good communication: The sales people must have good communication skills; they should be fluent speaker, active listener and should know the importance of body language.
- Passionate: It is very important for a sales person to be passionate and enthusiastic about the products and the services that he is dealing. He should have faith in the products or services he sells and the organization that he represents.
- Product knowledge: A sales person should have complete knowledge of the product, its benefits, applications and uses so that it would help him in answering the queries raised by a potential customer.
- Work ethic: A successful sales person will abide by the work ethics of his organization. This attitude will help him go a long way to achieve success in his selling career. Good work ethics and habits play a crucial role in day to day life of the sales people.
In short, a successful sales person should be goal oriented, able to master the strengths and control their own destiny.
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Medical representatives face many problems while promoting their companies’ products to doctors. It’s a well-known fact that doctors are more knowledgeable about medicines than the pharmaceutical sales representatives. So, how can a representative gain as much knowledge as the doctor about the medicine? Well, e-learning is the best solution for this problem because it helps to impart highly effective training.
As instructional designers, we always aim to design courses that reach the target audience effectively. We would never want to hear our learners say that the course was boring. We put all our efforts to make the course interesting and engaging.
But, it is essential that these efforts are put in a right way. Engaging the learner doesn’t mean just including interactivities. It is much more than having a few clicks of interactivities.
In my last blog, 20 Must Know Acronyms of E-learning – Part 1, we have seen some acronyms that are used in the world of e-learning. In this blog, we will look at some more acronyms.
11. JIT (Just-in-Time): Just-in-time learning systems enable learners to access online learning resources at the point of need. Today, what will you do to find directions to a place or find out the movie that is playing in the theatre close to your home? You just go online for information. To employees, m-learning provides a similar facility to access information pertaining to their jobs at the click of a button.
Training enhances skills and abilities of employees to be aligned to changing business needs. It is well understood that assessments are vital components of e-learning courses. They are a medium to measure training outcomes. Assessments not only strengthen learning but also help evaluate the learner’s comprehension of a course.
It is well-known that assessments are a vital component of an e-learning course. Good assessments play an important role in enhancing the efficacy of the online course by helping evaluate the knowledge gained by the learner and reinforce the learning.
According to recent data from the Centers for Disease Control and Prevention, about 48 million people (1 in 6 Americans) get sick, 128,000 are hospitalized and 3,000 die each year from foodborne diseases. In order to adhere to food safety regulations, one of our clients came up with a requirement for an e-learning course.
E-learning and m-learning are powerful learning methods; both are dynamic and effective ways to teach people. So then, what are the differences between and e-learning and m-learning methods?
E-learning involves a series of modules with in-depth subject-matter while m-learning involves smaller chunks of information which can be accessed anywhere, anytime. Modules are designed differently, depending on the kind of format used to learn. M-learning breaks the barriers of time and place and provides easy access to courses. E-learning also enables learners to access information anytime, anywhere through a laptop, and a stable environment is needed for the learner to take training.
As a college student, I had an opportunity to read Wings of Fire, the autobiography of the former Indian president, Dr. APJ Abdul Kalam. The story of the “missile man” who rose to great heights from humble beginnings is truly inspiring.
The sudden demise of this eminent scientist is a great loss to the country and has saddened millions. The life of Dr. Kalam is a testimony to the fact that determination and hard work can overcome the shackles of financial and other constraints.
There were a few letters marked “Never sent. Never signed” that were discovered in Abraham Lincoln’s desk after his death. When he was upset with someone he would write a letter expressing his anger but would refrain from sending it to the intended person. This practice allowed him to vent his anger, yet not allow needless or unpleasant consequences. One of the famous unsent letters was to Gen. George G Meade, who was blamed for letting Robert E Lee escape after Gettysburg. Unfortunately, in today’s age of social media, people have “lost the art of the unsent angry letter” – an expression used in a NY times article by Maria Konnikova.