Developing eLearning courses for policy training or soft skills training has its own set of challenges. One of our clients wanted us to develop an eLearning course that explains company’s policies with respect to employees’ rights and responsibilities in cases of harassment. The course was supposed to explain possible actions employees can take when subjected to any form of harassment.
The source content provided by the client was a policy manual with complicated legal terminology. It was necessary to simplify the content so that employees understood company policies and rules accurately. The fine line between harassment and inappropriate conduct needed careful explanation. A straight forward do’s and don’ts method or text heavy content would not be very effective in this case. Hence, we decided to use scenario based learning.
In order to make the course effective, we took key points that the client wanted us to include in the course and created several scenarios. We used characters representing employees at different levels across the organization. We weaved stories around each of the characters, created a situation and urged the learner to decide if the behaviour constituted workplace harassment. Learners interacted with the course at the end of every scenario by answering to a question. Every response had an explanation as to why the answer was right or why the answer that the learner gave was wrong.
The response we got from our client was positive. The client shared that previously employees either were disinterested or bored taking such courses. However, the response to this particular course was an exception. Employees were more receptive to taking the course and had better understanding of their rights and obligations about harassment at workplace. Encouraged by the positive response, the client requested us to translate the course in three additional languages for the benefit of their employees overseas.
Scenario based learning is an effective strategy that we can adopt when the course content is dry and text heavy.
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Medical representatives face many problems while promoting their companies’ products to doctors. It’s a well-known fact that doctors are more knowledgeable about medicines than the pharmaceutical sales representatives. So, how can a representative gain as much knowledge as the doctor about the medicine? Well, e-learning is the best solution for this problem because it helps to impart highly effective training.
As instructional designers, we always aim to design courses that reach the target audience effectively. We would never want to hear our learners say that the course was boring. We put all our efforts to make the course interesting and engaging.
But, it is essential that these efforts are put in a right way. Engaging the learner doesn’t mean just including interactivities. It is much more than having a few clicks of interactivities.
In my last blog, 20 Must Know Acronyms of E-learning – Part 1, we have seen some acronyms that are used in the world of e-learning. In this blog, we will look at some more acronyms.
11. JIT (Just-in-Time): Just-in-time learning systems enable learners to access online learning resources at the point of need. Today, what will you do to find directions to a place or find out the movie that is playing in the theatre close to your home? You just go online for information. To employees, m-learning provides a similar facility to access information pertaining to their jobs at the click of a button.
Training enhances skills and abilities of employees to be aligned to changing business needs. It is well understood that assessments are vital components of e-learning courses. They are a medium to measure training outcomes. Assessments not only strengthen learning but also help evaluate the learner’s comprehension of a course.
It is well-known that assessments are a vital component of an e-learning course. Good assessments play an important role in enhancing the efficacy of the online course by helping evaluate the knowledge gained by the learner and reinforce the learning.
According to recent data from the Centers for Disease Control and Prevention, about 48 million people (1 in 6 Americans) get sick, 128,000 are hospitalized and 3,000 die each year from foodborne diseases. In order to adhere to food safety regulations, one of our clients came up with a requirement for an e-learning course.
E-learning and m-learning are powerful learning methods; both are dynamic and effective ways to teach people. So then, what are the differences between and e-learning and m-learning methods?
E-learning involves a series of modules with in-depth subject-matter while m-learning involves smaller chunks of information which can be accessed anywhere, anytime. Modules are designed differently, depending on the kind of format used to learn. M-learning breaks the barriers of time and place and provides easy access to courses. E-learning also enables learners to access information anytime, anywhere through a laptop, and a stable environment is needed for the learner to take training.
As a college student, I had an opportunity to read Wings of Fire, the autobiography of the former Indian president, Dr. APJ Abdul Kalam. The story of the “missile man” who rose to great heights from humble beginnings is truly inspiring.
The sudden demise of this eminent scientist is a great loss to the country and has saddened millions. The life of Dr. Kalam is a testimony to the fact that determination and hard work can overcome the shackles of financial and other constraints.
There were a few letters marked “Never sent. Never signed” that were discovered in Abraham Lincoln’s desk after his death. When he was upset with someone he would write a letter expressing his anger but would refrain from sending it to the intended person. This practice allowed him to vent his anger, yet not allow needless or unpleasant consequences. One of the famous unsent letters was to Gen. George G Meade, who was blamed for letting Robert E Lee escape after Gettysburg. Unfortunately, in today’s age of social media, people have “lost the art of the unsent angry letter” – an expression used in a NY times article by Maria Konnikova.