Do you know that knowledge has half-life just like radioactive isotopes? Yes, knowledge does have half-life.
Just as radioactive isotopes get reduced to half their mass after a certain period of time called the half-life period, our knowledge also degrades with time, when it is not applied on regular basis.
According to IDC estimates, a company loses 10 to 30 percent of its capabilities per year, by year three an organization retains only 41 percent of its original capabilities and that dwindling down to only 24% by year six.
What do you think can be done to retain the same amount of knowledge as as you had the first time you underwent training? Yes, it’s simple. All that you need to do is to refresh it from time to time and brush up your skills, to remain current. Now, let’s see the importance of refresher training through the following case study.
STRC (State Training and Resource Centre) Jharkhand, India conducted a 2 day residential refresher training of outreach workers of TI NGOs on planning effective outreach and the results were summarized and documented. They delivered refresher training to a group of 18 employees and their performance was analyzed before and after the delivery of the training. Pre- training and post-training results were represented in a graph, which shown below:
We observe from the graph that the performance of the employees, after refresher training is better, when compared to their performance before the training. All the 18 employees showed an increased output, compared to their previous outputs. It is not that they are not sufficiently experienced before the training, but the fact remains that their concepts were refreshed and so able to give their best.
Thus the bottom line is that refresher training is important, not only to refresh your employee’s knowledge, but also helps in maintaining consistent performance, by retaining the potential of your employees and ultimately your organization’s outputs, as a whole.
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In my last blog, we have seen how E-learning, webinars and Mobile apps can be used to impart product training. In this blog, we will look at some more methods.
E-learning is the continuous process of learning through electronic media. Instructional design is a systematic process of learning, and this learning facilitates achievement of the intended goals. Many think that instructional design is all about using technology, but this is not the case.
“A major challenge we face today, therefore, is to create a desire in people to learn; and to foster and facilitate this desire throughout their lives.”
- Bryn Holmes(Author, eLearning Concepts and Practice, 2006)
One of the most important factors for organizations to succeed in today’s competitive landscape is the speedy launch of new products. The time-to-market of new products is critical to survive and succeed. Furthermore, the life cycles of most products are getting shorter due to rapid advances in technology.
On the other hand, if your sales employees are not rightly trained on your products, they will not deliver the right message to your potential prospects making it a competitor’s gain.
We all have a child in ourselves, energetic, fun loving and having zeal to explore and win games. In this state, we learn the best because our emotional state is very positive and retention of learning will be at the peak.
How do we bring out the kid in ourselves, while learning a new skill or acquiring knowledge?
Introducing new processes and software applications can be quite a daunting task. Employees are not receptive to change and teaching all the details and minute steps can be time consuming. Conducting classroom sessions might not be a very beneficial solution. Learners will need to set aside time from their busy schedules, and often, this might not be feasible. The limited number of facilitators will also slow down the learning process. Facilitators will also need to travel extensively to teach learners spread all across the globe. All these arrangements take up considerable efforts, time and financial resources.
I would like to pick your brains with a quick question on compliance assessment.
In your experience with assessing compliance topics, is it OK to let learners keep repeating a quiz until they achieve 100%?
The mining industry plays a key role in the Australian economy. According to a report published by the Department of Education and Early Childhood Development, Government of Victoria, in 2013, mineral and energy commodities account for 60% of the nation’s total exports.
In this blog, I wish to share my experience on how I developed an interesting course though it had technical content.
This course on finance was a challenge for a non-financial person like me. Initially, it panicked me as I have no idea about finance. But, as an instructional designer, my approach towards this project was more on “educating not teaching”. For this, I did a lot of content comprehension to educate myself before I educate others. We will now see how I faced this challenge and accomplished my goal.
We still remember things that we have learned during our childhood. We remember many incidents that happened long ago. But, there are some instances where we don’t remember things. This,most probably, happens during education. Being a human being, it’s quite natural to forget things.