Importance of Refresher Training – A Case Study

Importance of Refresher Training – A Case Study

Do you know that knowledge has half-life just like radioactive isotopes? Yes, knowledge does have half-life.

Just as radioactive isotopes get reduced to half their mass after a certain period of time called the half-life period, our knowledge also degrades with time, when it is not applied on regular basis.

According to IDC estimates, a company loses 10 to 30 percent of its capabilities per year, by year three an organization retains only 41 percent of its original capabilities and that dwindling down to only 24% by year six.

What do you think can be done to retain the same amount of knowledge as as you had the first time you underwent training? Yes, it’s simple. All that you need to do is to refresh it from time to time and brush up your skills, to remain current. Now, let’s see the importance of refresher training through the following case study.

STRC (State Training and Resource Centre) Jharkhand, India conducted a 2 day residential refresher training of outreach workers of TI NGOs on planning effective outreach and the results were summarized and documented. They delivered refresher training to a group of 18 employees and their performance was analyzed before and after the delivery of the training. Pre- training and post-training results were represented in a graph, which shown below:

Graph showing the performance of the employees after refresher training

We observe from the graph that the performance of the employees, after refresher training is better, when compared to their performance before the training. All the 18 employees showed an increased output, compared to their previous outputs. It is not that they are not sufficiently experienced before the training, but the fact remains that their concepts were refreshed and so able to give their best.

Thus the bottom line is that refresher training is important, not only to refresh your employee’s knowledge, but also helps in maintaining consistent performance, by retaining the potential of your employees and ultimately your organization’s outputs, as a whole.

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Written By

Navyatha Bodanapu, Research Analyst - Authoring Tools

Tags: Induction Training
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