Processes are usually systematic and structured actions or steps that are expected to add value to an enterprise by enabling it to achieve its objectives efficiently in a cost-effective manner. The need for process training for employees arises in an organization in one of the following situations:
When new employees join the organization
Every organization has its own unique methods of doing business. New employees will need to be inducted into the system by giving them an overview of the process that needs to be followed. For example, new sales executives may not be aware of the sales process of the organization. By giving them an orientation to the sales process, they will be able to know:
- Where to get their sales leads
- How to follow up on them in order to clinch a deal
- What are the formalities that they need to complete for final closure of the sale
Similarly, in the manufacturing industry, management trainees in the production department will need to have a clear understanding of the production process so that they can understand the various links in the production chain and their specific role in it. This gives them an overall perspective of processes and their specific role in the scheme of things.
When improvements are made to an existing processes or procedures
Sometimes, due to changing marketing situations or business agendas, one needs to make amendments to an existing process or procedure. For example, due to a change in the federal compliance regulations, there would be a need for an additional layer of quality control in the manufacturing process. These changes will have to the communicated to all employees involved in order to ensure that they comprehend the changes and implement the same. Sometimes, employees might simply require reemphasizing the importance of following set systems which can be done through process training.
When organizations adopt Business Process Re-engineering (BPR)
It is often noticed that organizations stagnate with no growth despite having developed complicated systems or procedures. In such situations, organizations will have to change their systems completely and reengineer their businesses requiring new processes. Employees will have to undergo thorough training to understand the new business process. Process training will be very crucial in such situations.
Business processes can be simple or complex. But organizations need to develop a process to streamline their operations, improve efficiency and increase productivity. Therefore, it is important for organizations to invest in process training for their employees.
Subscribe to Our eLearning Design Blogs
Get CommLab's latest eLearning articles straight to your inbox. Enter your email address below:
Creating an effective eLearning course is a challenging task, as you need to cater to the expectations of different stakeholders. You can make it easier using prototypes.
How can you develop a top-notch eLearning course that meets your needs very effectively? What does it take to create the perfect online course? Well, you need to follow a well-defined eLearning development process.
As instructional designers, training managers, subject matter experts, project managers, and project stakeholders, we all have heard of the term ‘process’. Deciding on and selecting the process which will increase learner performance and improve the Return on Investment (ROI) is of utmost importance to everyone involved in an eLearning project.
Welcome to today’s blog post.
Every instructional designer will be trained on standard instructional design principles such as ADDIE or Gagne’s nine events. It is not easy to remember all these concepts and apply them at the right instant of time, especially for people that have just started their career in instructional design. Therefore, as an instructional designer, you should be skillful at four different slices of an eLearning pie that always remind you of the ideas behind these principles. Let’s see what they are.
The aviation industry was the first industry to adopt eLearning and define the standards for online course development. The Aviation Industry Computer-based Training Committee (AICC) develops guidelines for CBT and WBT. They adopted eLearning to ensure flexibility and minimize costs. The use of eLearning has reduced the dependency on aircraft and other high-end training devices considerably. E-learning courses used to train the people in the aviation sector need to be developed meticulously as even minute details play an important role. E-learning courses for the aviation industry should not infuse doubts in the mind of the learner, and they need to enable him to take quick decisions. This is essential to ensure the safety of passengers and air crews.
Dealing with subject-matter experts for eLearning courses is a regular sight for an instructional designer. The subject-matter expert or SME is an integral part of your course, and this person works behind the scenes gathering relevant content for your eLearning course.
It’s well known that efficient instructional design is the heart of an effective eLearning course. But, how will you make sure this instructional design is learner-centric? In this post, we will look at some tips to design learner-centric eLearning courses.
Title: Visualization in an eLearning course
“Something is happening. We are becoming a visually mediated society. For many, understanding of the world is being accomplished, not through words, but by reading images.” – Paul Martin Lester, “Syntactic Theory of Visual Communication”
Frontline managers need to frequently interact with employees and possess excellent technical skills. They are responsible for creating reports, enforcing rules and regulations, signing approvals etc. They should lead from the front and motivate their team members to acquire the required skills.
Being a training manager, you may be looking for proven ways to make your training and development initiatives a sure success. You put all your efforts in making a good curriculum to develop an effective online training program.