Teamwork and trust towards co-workers lead to the success of any project. Maintaining good relations with people belonging to other departments is not a difficult task, especially if you know the reason for mistrust. Keep in mind a few key points for doing away with internal fear and loathing towards inter-departmental colleagues.
- While working on projects and campaigns across departments, avoid working with people you are friends with. It is always advisable to work in a group with new people. This exercise will help break the ice between individuals, realize their strengths and weaknesses, as they will be forced to work together as a team.
- Sharing appreciation as a team will convey the message that team efforts are recognized. This can boost the team morale to work better next time. For example, forward an appreciative mail from the client on a successful presentation of a particular campaign to everyone involved in it.
- Choose the right means of communication. Informing one member and not another about a project on hand is a complete no-no. Avoid saying, ‘if you had asked me, I would have told you’ as this only serves to dampen the team’s morale. To avoid silly conflicts, bring both parties to the negotiating table and help them to sort out any prickly issues.
- Companies can also help employees banish fear and petty hatred amongst different departments by running training workshops. If people working in different departments are made to attend common workshops, they will not just get to know each other but also understand each other’s working styles and job responsibilities, thereby enabling better interaction.
Therefore, a healthy interpersonal relationship across various departments is the key to organizational success.
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