Faced with decreasing performance levels of employees, some questions that are likely to occupy a manager’s mind would be – What training can I give them to increase their productivity and performance? How can I motivate them so that they perform to the best of their abilities?
However, before deciding on a training program, the manager needs to identify the factors that affect the productivity and performance of employees. Unless you know the causes, you will not be able to find the solutions. The causes for dwindling productivity of employees could be any of the following factors:
Skills & knowledge: If employees do not have the necessary capability, skill or knowledge to do the job, their performance suffers.
Clarity about role: Employees need to know their responsibilities and have a clear understanding about what they need to accomplish at the end of the day. Ambiguity about roles could be another reason for a drop in their performance.
Work environment and culture: Unhealthy work environment is another factor that affects performance of employees. A positive workplace culture boosts employee morale, creates a work environment that is enjoyable and contributes to increased productivity.
Employee attitude: If employees do not have the enthusiasm to work and are disinterested in the job, it would have an impact on their performance.
Right tools and resources: You need to have right tools, equipment and resources in order to perform well. Absence of these resources also could contribute to a dip in performance level.
Once the manager identifies the reasons for reduced productivity in his organization, he can take corrective action. In cases where productivity suffers due to lack of right tools and resources, he will have to consider upgrading his set up.
Training will be an option when it has been firmly established that inadequate knowledge or skill set is impairing employees’ performance. In such a scenario, employees need to upgrade their skills or knowledge using either traditional instructor-led programs, blended learning or eLearning. eLearning programs have a quick development time and can be launched across the organization within a short duration. They can be customized to suit the specific requirements of their employees. eLearning courses also offer employees the flexibility to upgrade their knowledge and skills at a time that is convenient to them.
However, it is important to identify the factors that are affecting the performance of employees before choosing the best training options.
Subscribe to Our eLearning Design Blogs
Get CommLab's latest eLearning articles straight to your inbox. Enter your email address below:
A Subject Matter Expert (SME) is an expert in an organization on a particular area or topic. To create good e-learning courses, inputs from SMEs are vital. To get the best out of your SME, you need to first understand him and know his role. The SME’s role is to help instructional designers (ID) understand the content. An SME is a knowledge hub looking for the best ways to transfer it, and we IDs are the people who lay the path for it. We generally face many challenges while dealing with SMEs such as variation in timelines (the major challenge), lots of changes in the content and few in the GUI, huge variations in visualization, etc., once the course gets developed. In order to overcome all these issues, and to get the best out of your SMEs, you need to follow a few steps. Let us see what they are.
Medical representatives face many problems while promoting their companies’ products to doctors. It’s a well-known fact that doctors are more knowledgeable about medicines than the pharmaceutical sales representatives. So, how can a representative gain as much knowledge as the doctor about the medicine? Well, e-learning is the best solution for this problem because it helps to impart highly effective training.
As instructional designers, we always aim to design courses that reach the target audience effectively. We would never want to hear our learners say that the course was boring. We put all our efforts to make the course interesting and engaging.
But, it is essential that these efforts are put in a right way. Engaging the learner doesn’t mean just including interactivities. It is much more than having a few clicks of interactivities.
In my last blog, 20 Must Know Acronyms of E-learning – Part 1, we have seen some acronyms that are used in the world of e-learning. In this blog, we will look at some more acronyms.
11. JIT (Just-in-Time): Just-in-time learning systems enable learners to access online learning resources at the point of need. Today, what will you do to find directions to a place or find out the movie that is playing in the theatre close to your home? You just go online for information. To employees, m-learning provides a similar facility to access information pertaining to their jobs at the click of a button.
Training enhances skills and abilities of employees to be aligned to changing business needs. It is well understood that assessments are vital components of e-learning courses. They are a medium to measure training outcomes. Assessments not only strengthen learning but also help evaluate the learner’s comprehension of a course.
It is well-known that assessments are a vital component of an e-learning course. Good assessments play an important role in enhancing the efficacy of the online course by helping evaluate the knowledge gained by the learner and reinforce the learning.
According to recent data from the Centers for Disease Control and Prevention, about 48 million people (1 in 6 Americans) get sick, 128,000 are hospitalized and 3,000 die each year from foodborne diseases. In order to adhere to food safety regulations, one of our clients came up with a requirement for an e-learning course.
E-learning and m-learning are powerful learning methods; both are dynamic and effective ways to teach people. So then, what are the differences between and e-learning and m-learning methods?
E-learning involves a series of modules with in-depth subject-matter while m-learning involves smaller chunks of information which can be accessed anywhere, anytime. Modules are designed differently, depending on the kind of format used to learn. M-learning breaks the barriers of time and place and provides easy access to courses. E-learning also enables learners to access information anytime, anywhere through a laptop, and a stable environment is needed for the learner to take training.
As a college student, I had an opportunity to read Wings of Fire, the autobiography of the former Indian president, Dr. APJ Abdul Kalam. The story of the “missile man” who rose to great heights from humble beginnings is truly inspiring.
The sudden demise of this eminent scientist is a great loss to the country and has saddened millions. The life of Dr. Kalam is a testimony to the fact that determination and hard work can overcome the shackles of financial and other constraints.