Ted is a marketing manager of a SBU that is part of a global healthcare equipment manufacturing company. They manufacture a range of equipment used by hospitals worldwide and Ted takes care of the regional marketing initiatives. As a part of his job, he is required to develop and implement marketing plans for their products and aid in improving sales.
Recently, they have hired a new executive to be part of the product development team and he needs to be given an ‘orientation training’ on company policies, products and functions. Earlier, Beth used to take care of induction training programs for marketing personnel but she is on long maternity leave and wouldn’t be back until three months later. Ted obviously can’t wait that long to get the new hire up to speed with the happenings in his department. He has no choice but to take time off his busy schedule to train the new hire. But do you think the new hire would receive the comprehensive training that his other colleagues got from Beth, given the limited time that Ted can spare for training? Is there an alternative?
Beth is an experienced trainer but she can’t always afford to be present (as is the case now) to train each and every personnel in the department. Moreover, how viable will it be to conduct a classroom training for a single person? Beth instead can get an eLearning course created giving her valuable inputs on the content – given her years of experiences as a trainer. This way all new hires can be given a series of modules to be completed with an assessment at the end of the training program.You neither have to wait for a sizable numbers to accumulate to provide training nor postpone training due to unavailability of a trainer.Beth on the other hand can be freed from routine and repetitive training and focus on more complex and specialized trainings that need to be done in classrooms. To summarise, here are 5 ways how eLearning complements the efforts of a trainer:
- Ensure consistent and standardized training for learners by getting it developed once and accessed by learners multiple times irrespective of their locations.
- Lend their expertise on the subject matter to eLearning developers so that they can create compelling eLearning courses that can make up for their physical absence.
- Reduce the time spent on travelling to multiple locations and giving repetitive training programs.
- Focus on more complex and specialized training programs that need to be done in person.
- Rest assured that training is on-going and can be taken immediately when the need arises instead of waiting for sizable numbers.
Therefore, you see eLearning does not make trainers redundant. On the contrary it can beautifully complement the efforts of trainers and make training more productive. Don’t you agree? Do share your thoughts and experiences.
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Introducing new processes and software applications can be quite a daunting task. Employees are not receptive to change and teaching all the details and minute steps can be time consuming. Conducting classroom sessions might not be a very beneficial solution. Learners will need to set aside time from their busy schedules, and often, this might not be feasible. The limited number of facilitators will also slow down the learning process. Facilitators will also need to travel extensively to teach learners spread all across the globe. All these arrangements take up considerable efforts, time and financial resources.
I would like to pick your brains with a quick question on compliance assessment.
In your experience with assessing compliance topics, is it OK to let learners keep repeating a quiz until they achieve 100%?
The mining industry plays a key role in the Australian economy. According to a report published by the Department of Education and Early Childhood Development, Government of Victoria, in 2013, mineral and energy commodities account for 60% of the nation’s total exports.
In this blog, I wish to share my experience on how I developed an interesting course though it had technical content.
This course on finance was a challenge for a non-financial person like me. Initially, it panicked me as I have no idea about finance. But, as an instructional designer, my approach towards this project was more on “educating not teaching”. For this, I did a lot of content comprehension to educate myself before I educate others. We will now see how I faced this challenge and accomplished my goal.
We still remember things that we have learned during our childhood. We remember many incidents that happened long ago. But, there are some instances where we don’t remember things. This,most probably, happens during education. Being a human being, it’s quite natural to forget things.
When you google the words ‘eLearning vendor’, you will come across many websites. Each website contains a lot of information, and sometimes, it may be misleading. Moreover, you might be busy or have no time to go through all the content to check the credibility of the vendor.
When most of us think about product training, we tend to think about the training programs provided for sales people to stay ahead of competitors. But, this type of training is given not only to sales people, but also to other audiences who need product training. Firstly, it should be provided to technicians to equip them with knowledge of every part of a product and its working. This helps them provide better service and ensure customer satisfaction. Another important audience who should be trained on your products is customers. A good training program provides the basic knowledge of your products, their usage and benefits, which goes a long way in building loyal customers.
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An online learning community (OLC) is a web-based learning environment with the latest digital technologies, where interconnected learning participants communicate, construct their knowledge collaboratively and share their personal experiences (Palloff & Pratt, 1999; Preece, 2000; Richardson, 2006).
As an eLearning professional, you need to struggle hard to meet your learners’ expectations from an eLearning course. The moment you know your learners and their expectations, you are sure to provide them with an effective eLearning course. Remember, your learners want to take the course for improving their performance and not just for the sake of taking the course. For this, you need to know what your learners actually want from the course. Here are a few things.