Non-technical skills are generally referred to those soft- skills that are generic in nature like interpersonal, communication, team work, time management, problem solving or creative skills. Organizations are increasingly giving importance to non-technical skills of their employees at the workplace for optimizing human performance for organizational well-being and growth. Hence, non-technical training programs have found a prominent place in the HR training programs of organizations in recent years.
Non-technical training involves training in aspects which are intangible be it leadership development skills, team-building, problem-solving or management techniques. The training program is facilitative in nature and focuses on outcomes that are definable using behavioral objectives. It is more learner-centric and needs the trainee to imbibe the skills being shared. Developing non-technical programs has its share of challenges which can be listed as follows:
- The scope of topics in Non-technical training programs is quite vast and narrowing it to the given context and making it relevant to the participant is a daunting task.
- It is difficult to convince and gain acceptance by a participant for the need for the non-technical training program be it time management, leadership skills, team building etc and participants cannot appreciate its long term benefits.
- The program has to be designed in such a manner that it is interactive with role plays, activities, simulated conversations or graphics so as to ensure that the participants’ interest levels are not lowered.
Since non-technical training involves behavior skills that need to be worked on over a period of time and depends on the individual, it cannot be measured in tangible way. As a result, it gets difficult to quantify the extent to which the skills have been imparted thereby judge the success of a program.
To ensure the success of the non-technical training program, a trainer or designer has to ensure that the course is tailor-made keeping in mind the needs of the participants. Though the subject is generic in nature in order to ensure active participation, the program has to be designed in such a way that the participants find it beneficial in the context of their specific work-place environment.
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There were a few letters marked “Never sent. Never signed” that were discovered in Abraham Lincoln’s desk after his death. When he was upset with someone he would write a letter expressing his anger but would refrain from sending it to the intended person. This practice allowed him to vent his anger, yet not allow needless or unpleasant consequences. One of the famous unsent letters was to Gen. George G Meade, who was blamed for letting Robert E Lee escape after Gettysburg. Unfortunately, in today’s age of social media, people have “lost the art of the unsent angry letter” – an expression used in a NY times article by Maria Konnikova.
It is common knowledge that good assessments play a key role in the making of an effective online course. They not only help evaluate the learner’s comprehension of the subject-matter, but also reinforce the learning effectively.
We all know the e-learning industry is full of acronyms. Even the word e-learning itself is the shorthand for electronic learning. As an e-learning professional, it is important to be familiar with various acronyms used in the field of e-learning. Here, I would like to share some acronyms that are commonly used in e-learning.
E-learning is increasingly used by organizations as online courses are effective, affordable and can be accessed anytime, anywhere. But, many organizations are not able to realize these benefits offered by the online training medium due to a serious problem – high dropout rates.
Day-by-day, the demand for rapid e-learning is increasing, and so, everyone is using rapid authoring tools to develop online courses. There are many authoring tools available in the market but a few became very popular. Most of our customers and prospects prefer Articulate Storyline to other rapid authoring tools such as Captivate and Lectora. Developing courses in Storyline is very easy, and the tool offers a lot of flexibility to customize the features or look and feel of the online course.
When it comes to mobile learning, HTML5 with responsive design is required to provide the best learning experience on mobiles, especially on smart-phones with small screens. Courses developed in Storyline and Lectora work fine on mobile devices such as iPads and other tablets, but it is difficult to view them in smart-phones. Captivate has a responsive design feature. So, we must choose it if we need to develop courses for all mobile devices. Captivate is not very intuitive and flexible to develop customized features. We can also build mobile- compatible courses using manual coding but it is time-consuming and expensive.
Recently, I read the E-learning Guild report “Authoring Tool for Mobile Design” and in it, I saw the great news for which I was waiting for a while. I thought I should share it with you all. The developers of Articulate Storyline, Lectora Inspire, Lectora Online and other authoring tools are in the process of adding responsive design feature by the end of 2015.
Here is some information from the E-learning Guild report “Authoring Tool for Mobile Design”.
|Scales to multiple screen sizes||Yes||Yes||Yes|
|Responsive design features||Coming by end of 2015||Yes||Coming by end of 2015|
2016 will be a watershed year for mobile learning as all courses may be made compatible to all mobile devices. Storyline may become the first choice to develop e-learning or m-learning courses because of its intuitiveness. This may force all learning management systems to be compatible with mobile devices. MOODLE is ahead in this regard, and it has a responsive design feature and works on all the mobile devices.
Hope you find this post useful. Do share your views.
Despite today’s technology and a connected world, classroom training is still an effective method to impart training to all employees. But, instructor-led teaching may not be appropriate for all training needs. Suppose there is a requirement for an organisation to train its employees spread across the globe, on a particular product, in a month’s time, classroom training will not serve the purpose. Here, e-learning serves as a good option to train employees, at comparatively lower costs, within a given schedule. Due to improvements in reliability and speed, converting classroom training materials into online courses has become a justified and cost-effective opportunity.
In my previous blogs, I have discussed about the importance of instructional design strategy and visual design strategy, the two main elements of e-learning in terms of design approach. In this blog, I will discuss about the significance of audio and audio strategy.
Every organization has to follow a set of laws which govern their sector in the country they operate. So, it needs to ensure that the employees are effectively trained on these rules to avoid compliance issues. Traditionally, this was done through face-to-face training in an engaging manner. But, with organizations expanding globally and the need for constant training, companies started using e-learning to quickly reach their global employees.
E-Learning is gradually replacing the classroom training format, worldwide. 41.7 % of fortune 500 companies are using e-learning tools for online training (E-learning Magazine 2013).
Online courses need to be engaging and interactive because they are self-paced i.e. an instructor is not present to deliver the courses.
Content comprehension is an important step in the e-learning development process. It broadly includes identification of relevant content and its separation from irrelevant content and arranging it in a proper manner. It enables instructional designers (IDs) to ensure that topics ‘flow’ in a logical sequence. It also helps IDs to find gaps in the content. If performed effectively, it will help you understand the subject-matter of the course better, and you will be able to present the content in an easily understandable manner.