Effective customer engagement through online training plays a key role in increasing bottom line revenues. According to Gallup, full engagement of customers with a company resulted in an average of 23% premium in terms of share of wallet, profitability, revenue, and customer growth. On the other hand, there is a fall of an average of 13% in these aspects where there is disengagement of customers with the organization.
But, how can you engage your customers effectively through online training? Let us see.
Hope you find this post interesting. Do share your views.
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