Communication skills are critical in both our personal and professional life. However, it is a fact that not everyone is adept in communicating their ideas and thoughts in the most effective manner. As managers, how can we ensure that individual limitations in communication do not affect team communication skills?
Understanding communication: If you want to teach the team members to communicate effectively, you need to first make them aware of the importance of communication skills and why they need it. Communication is not only verbal communication but also written communication which includes writing mails reports, presentations and so on. Body language is another important non-verbal mode of communication. Therefore, it is important to educate team players about both aspects and their importance for the team. It ensures the team players follow business etiquette while communicating.
Group meetings: Organizing group meetings and discussions paves the way to improve team communication. It gives a chance to every members of the team to participate by sharing ideas and viewpoints. Thus, they get the opportunity to shed their inhibitions and garner courage to share their views with the rest of the group.
Team communication activities: Participating in some team communication exercises such as “walk the talk”, “colors of the day” and so on can help in developing effective team communication skills. For example, in the case of “walk the talk”, one person is blind folded (designated as a follower) while the other (the leader) guides him through a full path of obstacles. The leader develops a style of communication that helps others to understand him/ her easily.
Effective listening: This is another important tool to improve team communication skills. Listen to others and use their suggestions if required.
It is thus essential that a manager or a team leader make a conscious effort to develop communication skills within the team for successful attainment of team objectives.
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A Subject Matter Expert (SME) is an expert in an organization on a particular area or topic. To create good e-learning courses, inputs from SMEs are vital. To get the best out of your SME, you need to first understand him and know his role. The SME’s role is to help instructional designers (ID) understand the content. An SME is a knowledge hub looking for the best ways to transfer it, and we IDs are the people who lay the path for it. We generally face many challenges while dealing with SMEs such as variation in timelines (the major challenge), lots of changes in the content and few in the GUI, huge variations in visualization, etc., once the course gets developed. In order to overcome all these issues, and to get the best out of your SMEs, you need to follow a few steps. Let us see what they are.
Medical representatives face many problems while promoting their companies’ products to doctors. It’s a well-known fact that doctors are more knowledgeable about medicines than the pharmaceutical sales representatives. So, how can a representative gain as much knowledge as the doctor about the medicine? Well, e-learning is the best solution for this problem because it helps to impart highly effective training.
As instructional designers, we always aim to design courses that reach the target audience effectively. We would never want to hear our learners say that the course was boring. We put all our efforts to make the course interesting and engaging.
But, it is essential that these efforts are put in a right way. Engaging the learner doesn’t mean just including interactivities. It is much more than having a few clicks of interactivities.
In my last blog, 20 Must Know Acronyms of E-learning – Part 1, we have seen some acronyms that are used in the world of e-learning. In this blog, we will look at some more acronyms.
11. JIT (Just-in-Time): Just-in-time learning systems enable learners to access online learning resources at the point of need. Today, what will you do to find directions to a place or find out the movie that is playing in the theatre close to your home? You just go online for information. To employees, m-learning provides a similar facility to access information pertaining to their jobs at the click of a button.
Training enhances skills and abilities of employees to be aligned to changing business needs. It is well understood that assessments are vital components of e-learning courses. They are a medium to measure training outcomes. Assessments not only strengthen learning but also help evaluate the learner’s comprehension of a course.
It is well-known that assessments are a vital component of an e-learning course. Good assessments play an important role in enhancing the efficacy of the online course by helping evaluate the knowledge gained by the learner and reinforce the learning.
According to recent data from the Centers for Disease Control and Prevention, about 48 million people (1 in 6 Americans) get sick, 128,000 are hospitalized and 3,000 die each year from foodborne diseases. In order to adhere to food safety regulations, one of our clients came up with a requirement for an e-learning course.
E-learning and m-learning are powerful learning methods; both are dynamic and effective ways to teach people. So then, what are the differences between and e-learning and m-learning methods?
E-learning involves a series of modules with in-depth subject-matter while m-learning involves smaller chunks of information which can be accessed anywhere, anytime. Modules are designed differently, depending on the kind of format used to learn. M-learning breaks the barriers of time and place and provides easy access to courses. E-learning also enables learners to access information anytime, anywhere through a laptop, and a stable environment is needed for the learner to take training.
As a college student, I had an opportunity to read Wings of Fire, the autobiography of the former Indian president, Dr. APJ Abdul Kalam. The story of the “missile man” who rose to great heights from humble beginnings is truly inspiring.
The sudden demise of this eminent scientist is a great loss to the country and has saddened millions. The life of Dr. Kalam is a testimony to the fact that determination and hard work can overcome the shackles of financial and other constraints.