The process of learning encompasses to every walk of life-be it a novice or a professional. While scanning the pages of history, we observe that the process of learning has evolved into various “avatars,” beginning with the ancient gurukul system and culminating in today’s e-learning mode. However, the one thing common amongst the various learning methods is to inculcate or deliver the didactic message to its respective procurer. Likewise, the case study approach is no different.
To jot down a one-stop definition of a case study is really a Herculean task because perspective varies. Consequently, all case studies do not bear the same structure, approach and style – some are in the form of case let, or short cases or a longer version. Coming to a general definition, a case study can be defined as the descriptive format of any particular propaganda (be it a challenge, opportunity or problem) encompassing the various issues of an organization. One important point that needs to be emphasized here is that a case is not a problem in disguise (since every problem has a unique solution). Rather, it is a method of selecting the best plausible alternatives from the various courses of actions available.
The positive aspects of the case study approach for effective learning:
- A case study assumes a hypothetical situation in which learners step into the shoes of decision-makers of a large organization dealing with various issues with no risk involved to them. This helps them to get exposure to a wide range of matters, attributing them to wear different hats as per the need of the hour. Thus, it offers flexibility and boosts the morale of the learner to deal with various responsibilities.
- Since a case study is an interactive approach to learning, learners are supposed to deal with others’ views and perspectives and articulate one’s own views with plausible solutions without indulging in an acrimonious environment. This improves the art of communication, whether while speaking/presenting, listening or debating. It also demonstrates one’s interpersonal skills by handling conflicts effectively.
- It also becomes an arena where learners can test their own command in various subject matters. It also sees how effectively a learner is able to integrate theories and concepts and apply the same in various qualitative and quantitative analytical skills, such as problem-solving, critical thinking and data handling. Thus, a learner’s decision-making skills are further enhanced when you provide a series of alternatives from which he chooses the best one and finally implements it in practical life.
- Often it happens that a case study is given to a team – this helps in inculcating the habit of team work and teaching individuals to collaborate with their peers.
A case study usually deals with real life issues pertaining to contextualize theoretical concepts as applied in practical cases. Thus, the onus is upon the learner to share his views supported by better logic. It is a multidisciplinary approach which enlightens the learner with a wide array of subject matter, thus broadening his thinking process. The learner, in this case, tries to enumerate the protagonists involved (organization, individual, etc.) and come out with inferences which portrays the individual’s judgment skill in a given situation.
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E-learning is a cost-effective and an easy way to train employees, when compared to the traditional methods of teaching. So, most of the organizationsare using eLearning to fulfill their training needs. The healthcare industry makes extensive use of the online training medium.
Training managers put a lot of effort while rolling out an eLearning project, as it involves many complex tasks.
As an eLearning professional, I often work with many training managers and admire their managerial skills. It involves a lot of work like training needs analysis, collecting content, dealing with Subject-matter Experts (SMEs) and developing the course for the stakeholders and learners.
Every organization needs to use their resources well to meet business goals and enhance productivity. As we know, the pharmaceutical sector is highly regulated and non-compliance to applicable laws and regulatory norms could be costly. So, you have to train your employees about rules, regulations, standards and recommended guidelines to avoid mistakes.
In my last blog, we have seen how E-learning, webinars and Mobile apps can be used to impart product training. In this blog, we will look at some more methods.
E-learning is the continuous process of learning through electronic media. Instructional design is a systematic process of learning, and this learning facilitates achievement of the intended goals. Many think that instructional design is all about using technology, but this is not the case.
“A major challenge we face today, therefore, is to create a desire in people to learn; and to foster and facilitate this desire throughout their lives.”
- Bryn Holmes(Author, eLearning Concepts and Practice, 2006)
One of the most important factors for organizations to succeed in today’s competitive landscape is the speedy launch of new products. The time-to-market of new products is critical to survive and succeed. Furthermore, the life cycles of most products are getting shorter due to rapid advances in technology.
On the other hand, if your sales employees are not rightly trained on your products, they will not deliver the right message to your potential prospects making it a competitor’s gain.
We all have a child in ourselves, energetic, fun loving and having zeal to explore and win games. In this state, we learn the best because our emotional state is very positive and retention of learning will be at the peak.
How do we bring out the kid in ourselves, while learning a new skill or acquiring knowledge?
Introducing new processes and software applications can be quite a daunting task. Employees are not receptive to change and teaching all the details and minute steps can be time consuming. Conducting classroom sessions might not be a very beneficial solution. Learners will need to set aside time from their busy schedules, and often, this might not be feasible. The limited number of facilitators will also slow down the learning process. Facilitators will also need to travel extensively to teach learners spread all across the globe. All these arrangements take up considerable efforts, time and financial resources.
I would like to pick your brains with a quick question on compliance assessment.
In your experience with assessing compliance topics, is it OK to let learners keep repeating a quiz until they achieve 100%?