Barriers to Effective Communication in an Organization and Overcoming It

Communication is the key factor in the success of any organization. When it comes to effective communication, there are certain barriers that every organization faces. People often feel that communication is as easy and simple as it sounds. No doubt, but what makes it complex, difficult and frustrating are the barriers that come in its way.

Here are a few of the most commonly-found barriers in communication in an organization:

  1. Perceptual Barriers: The most common problem faced these days is that of the difference in opinion between two people. The varied perceptions of every individual give rise to a need for effective communication.
  2. Emotional Barriers: Another main barrier is the fear and mistrust that form the roots of our emotional barrier which stop us from communicating effectively with our co-workers.
  3. Language Barriers: Language that describes what we would want to express and communicate to others, may at times, serve as a barrier to them. In today’s global scenario, the greatest compliment we can pay to another person is by speaking and effectively communicating to them in their local language. We need to understand that the native language of employees can be different from anyone else’s.
  4. Cultural Barriers: The world is made up of diverse cultures. A cultural barrier arises when two individuals in an organization belong to different religions, states or countries.
  5. Physical Barriers: Research shows that one of the key factors in building strong and integrated teams is proximity. Most offices have closed doors and cabins for those at higher levels of the organizational ladder while the large working areas are physically placed far apart. This kind of barrier forbids team members from effective interaction with each another.

The only way one can improve effective organizational communication is by changing one’s thoughts and feelings with one’s colleague. In this way, we don’t just break down communication barriers, but also build relationships that work successfully for long.

If every individual in an organization takes personal responsibility to make sure he works in complete effectiveness with his or her co-worker, no matter how many barriers come in the way, a responsible employee will always know how to overcome them.

Do share your thoughts on the same.

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Written By

Asma Zaineb is a Marketing Manager at CommLab India. She is responsible for generating quality leads for sales via inbound marketing.

Tags: HR Training
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15 comments on “Barriers to Effective Communication in an Organization and Overcoming It
  1. Leo Salazar says:

    Bill,

    Let me guess, you’re American – am I correct? With all respect, you’ve laid out a nice solution process that will most probably work. For other Americans, anyway.

    I notice that the first barrier in Asma’s excellent article is “perceptual”. I also notice that your first step in your solution process is “a shared vision” where everyone “knows” their role. How do you suppose this will work in different cultures, for example, where everyone’s assumptions are not the same as yours? How about in the same culture where not everyone shares the same vision?

    I find that even though Asma’s solution, “changing one’s thoughts and feelings” is short on specifics, it at the very least contains an essential element of success that your list sorely lacks: the possibility that other people see the world differently than you do.

  2. Bill Fraine says:

    The barriers you list have been “The Barriers” from the beginning of time. Said another way, “If I do not buy into what you want me to do or how you want me to do it, we will have challenges in any process we work together.” Multiply that problem across a network of employees and locations and the process quality fails. The fix is:

    1) A shared vision all understand and know their role in.
    2) A clear process map visible to all.
    3) Critical Control Points of the process defined. (CCP)
    4) Simple clear and up to date measurements of each CCP real time.
    5) Feed back to each team and employee on their adherence to the CCP.
    6) Frequent clear rewards for success and corrections where needed.
    7) A learning loop process where the entire process is improved based on learning from real life lessons.

    This is a brief but effective way to proceed

    All the Best

  3. Jacqueline C. Roberts says:

    Someone has to lay the groundwork and actively enforce it. Visionary leadership can create a culture of open communication and positive acknowledgement. Contrary to the shows we see on TV, a poisonous environment leads to hostile interpersonal communication.

  4. Doreen Pendgracs says:

    Great post and terrific comments.

    One thing that I think takes the global differences into account and really helps focus on a positive vibe — in any environment — is Toastmasters International.

    If a work environment needs moral boosting or help with developing a more positive environment, start a workplace Toastmasters club. You will soon find any barriers will be notably diminished, and eventually eliminated.

    For more on my thought on the positive impact of Toastmasters, please visit my blog.

  5. Guy Farmer says:

    Helpful advice, thank you. I’ve found that when organizations invest in learning how to communicate effectively they increase the effectiveness not only of their employees but also their entire operation.

  6. Rashmi Priya says:

    Communication barriers can hamper the overall working of an organization. It can lead to miscommunication and the grapevine can be disastrous.

  7. erick says:

    communication barriers can be coursed by psychical nose and also the different ideology disturbance in and aunt especial at school

  8. Frank Edward says:

    It is fascinating to know that people like you are there to help in people’s need, that was a nice piece. You made some point but i would like to contribute to what you outlined
    1. A weak delivery
    2. A distracting environment
    3. A mixed message.
    And so on, nice work keep it on.

  9. lelhogonolo gaoitsiwe says:

    there is also premature evaluation , information overload and technical barriers such as power cuts and poor telephone connections.

  10. venkatesan.p says:

    i can’t speak sequancly please some one help me.

  11. nithin says:

    thank you for the information. It is more helpful for my study about the barriers of communication. . .

  12. Adetola Raji says:

    Poor communication planning is a barrier& lack of interest.

  13. Ahmed hussein says:

    Technological barriers is also another serious barrier to communcication. For instance poor network and lack of power can affect the organizations working framework. there will be breakdown of communication. May be two organizations which work or are tied together cannot communicate simply because of poor network. On another note environmental barriers also come in. This include noise at the work place.

  14. kennedy Iduwe says:

    ABSTRACT

    In workplaces poor communication is a serious problem and can be costly to an organization. The impact can be devastating to the parties involved. Some of the results include: Loss of business, customers, products, goods, services, employee turnover, loss of productivity, absenteeism, sabotage, injury and accidents, sick leave and so on. The main purpose of this study is to identify the effects of poor communication on organizational performance and to find out the strategies for improving on communication at the workplace so that employee motivation can be enhanced. The specific objectives of the study included finding out the factors, levels, types and effects of poor communication at the workplace.

    The study was guided by the writings of Elashmawi and Harris, (1993) who have argued that a fuller understanding of organizations is a vital ingredient at every forward step of the career process, and that communication is a primary element for understanding how organizations function and how members of the organization should, even must, behave in organizations if they are to advance their careers. The study was carried out at the Kenya Seed Company Limited. A sample of 300 respondents was involved in the research and they were picked through random stratified sampling save for seven heads of departments who were purposefully selected by virtue of their positions and possession of key information. This sample was deemed representative enough as the total number of workers is 3000. The research used both questionnaires and interviews schedules.

    Data was analyzed and presented using descriptive statistics methods. Excel was used to come up with this analysis. To analyze and determine the magnitude of poor communication and good channels of proper communication, the findings of the study

  15. financial outsourcing says:

    Thanks on your marvelous posting!

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