Phani Madhav

Phani Madhav is an expert content writer and avid blogger. He has written several well-received articles and eBooks that address various challenges faced by the L&D community. He holds a bachelor's degree in Commerce and a Senior Diploma in German. He is a movie buff, and you can find him enjoying Hollywood classics when he is not writing.

Harness Microlearning for Mega Training Benefits

Harness Microlearning for Mega Training Benefits

Today’s workforce is performing in a highly competitive environment, and organizations must review and restructure their training strategies periodically to stay in the game, ahead of competition. They must come up with innovative and impactful methods to provide superior knowledge and skills to their workforce.

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Articulate Storyline 360 – A Comprehensive Review

Articulate Storyline 360 - A Comprehensive Review

Articulate Storyline is one of the most widely used tools to develop e-learning courses. It is one of the best tools in the market to convert online learning content, developed in Adobe Flash into mobile-compatible resources. The rapid authoring tool can be used to recreate most effects of Flash. The rapid authoring tool can also be used to develop highly interactive e-learning courses. Articulate Storyline is also a good choice to develop scenario-based learning materials for the web.

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E-learning for Effective Compliance Training to Pharmaceutical Staff

E-learning for Effective Compliance Training to Pharmaceutical Staff

The pharmaceutical industry is inarguably the most heavily regulated sector of the economy. Penalties are often imposed on many organizations in this sector for violation of applicable rules and statutes. The Food and Drug Administration (FDA) has issued 691 Form 483s to drug makers in the year October 2015-September 2016.1 Companies may face huge penalties, and in certain extreme cases, may have their license to operate annulled, if they don’t comply with the norms specified by drug-regulatory authorities.

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Want to Impart Effective Customer Service Training? E-learning Can Help

Want to Impart Effective Customer Service Training? E-learning Can Help

Good customer service plays a key role in providing customer satisfaction of high quality. This, in turn, goes a long way in creating loyal customers and increasing sales revenues. How can you serve your customers effectively? What does it take to ensure that your customers “stick” with your organization? Among the various aspects you need to consider, training your customer-facing staff is the most important. Proper training helps your employees hold good interactions with customers, resolve their issues, and provide the best value for their time and money.

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5 Steps to Impart Training that Supports Career Progression

5 Steps to Impart Training that Supports Career Progression

Companies often try to fill vacant posts with people “inside” the organization, and their training managers are asked to impart training to staff members, in order to enable the employees to assume new responsibilities.

How can organizations provide effective training to support career progression? What does it take to ensure employees have the knowledge and skills to perform well in their new assignments? You need to follow a five step process.

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